Service Coordinator

3 weeks ago

St Louis, Missouri, United States Hutson Inc Full time

Job Overview

As a Service Writer at Hutson Inc., you will play a vital role in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership. This position requires strong organizational and communication skills, as well as the ability to work effectively in a team environment.

Responsibilities

  • Manage billing cycle days to the target number.
  • Manage WIP by Technicians and maintain targeted metrics with direction from the Service Manager.
  • Support technicians with notes on work orders.
  • Manage customer calls and create work orders to be assigned.
  • Support a regional call support and dispatch to help the customer experience.
  • Follow up with customers on equipment involving shop or part delays.
  • Ensure payroll is up to date.
  • Post Technician time to Work Orders.
  • Report Service Department time to Payroll.
  • This person is in charge of opening, reviewing, and closing all work orders.
  • Create quote from existing SPG/MST library.
  • Answer all Service Department directed calls.
  • Address/engage all Service Department customers.
  • Collection of payment upon completion on job(s).
  • Interaction with John Deere personnel.
  • Send internal quote for trade-in equipment.
  • Maintain Service Department filing and records.
  • Updates customer profiles using equipment, hours, or other information from the work order(s).
  • Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.
  • Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Ensure that company's reputation and image in the community is consistent with Hutson Inc. Core Values.

Qualifications

  • 2-3 years of experience as a service/warranty clerk is preferred.
  • Administrative, data entry, or office setting experience would be beneficial.
  • High School Diploma or GED equivalent is required.
  • Basic knowledge of accounting practices.
  • Ability to use standard desktop load applications such as Microsoft Office and Internet functions.
  • Knowledge of office procedures.
  • General understanding of mechanical/technical terms is preferred.
  • Knowledge of equipment models or numbers.
  • Basic knowledge of how pieces of machinery function or what they are intended to do.

Benefits

  • Competitive wage paid bi-weekly
  • 401(k) plan with company match
  • Healthcare (medical, dental, vision)
  • Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D)
  • Company-paid short-term disability
  • Health Savings Account (HSA) with company match
  • Flexible Spending Account (FSA)
  • Paid Time Off (PTO)
  • Paid holidays
  • Employee referral bonus
  • Employee discounts
  • Dependent Care Assistance Plan
  • Employee Assistance Program
  • Wellness Program
  • On-the-job training & skills development

Working Conditions

  • Light work: Exerting up to 20 pounds of force occasionally and/or negligible amount of force constantly to move objects.

  • Funeral Services Coordinator

    4 weeks ago

    St Louis, Missouri, United States Service Corporation International Full time

    Funeral Services AssistantAt Service Corporation International, we celebrate lives by providing exceptional support to our associates and clients. As a Funeral Services Assistant, you will play a vital role in ensuring the smooth operation of our funeral home.Key Responsibilities:Prepare for services by delivering and setting up floral arrangements, chairs,...

  • Service Coordinator

    3 weeks ago

    St Louis, Missouri, United States DH Pace Full time

    Job Summary:As a Service Coordinator at DH Pace, you will play a critical role in ensuring the seamless coordination of field employees. Your primary responsibility will be to effectively manage and prioritize tasks to meet customer satisfaction expectations.Key Responsibilities:Coordinate field employee schedules to ensure timely completion of job...

  • Service Coordinator

    4 weeks ago

    St Louis, Missouri, United States DH Pace Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at DH Pace Company, Inc. in St. Louis, MO. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our field services by coordinating schedules, managing job tickets, and providing exceptional customer service.Key...

  • Service Coordinator

    4 weeks ago

    St Louis, Missouri, United States DH Pace Full time

    At DH Pace Company, we are seeking a highly skilled Service Coordinator to join our team in St. Louis, MO. As a key member of our operations team, you will be responsible for effectively coordinating field employees to ensure our services meet or exceed customer satisfaction.Key Responsibilities:Scheduling technicians to customer job sites and collecting,...

  • Food Service Coordinator

    4 weeks ago

    St Louis, Missouri, United States St. Louis Brewery Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Food Service Coordinator to join our team at St. Louis Brewery. As a key member of our dining room team, you will be responsible for ensuring the smooth flow of orders from waiters to the kitchen, maintaining fast service, and upholding our high standards of quality and sanitation.Key...

  • Patient Services Coordinator

    3 weeks ago

    St Louis, Missouri, United States AOS Staffing Full time

    AOS Staffing is seeking a highly organized and detail-oriented Patient Service Representative to support the daily administration needs of the hospital. This role involves front desk tasks, answering phones, and coordinating appointments and scheduling.Key Responsibilities:Manage front desk operations, including checking in and out patientsProvide...

  • Nutrition Services Coordinator

    3 weeks ago

    St Louis, Missouri, United States People's Family of Corporations Full time

    Job DescriptionAt People's Family of Corporations, we are seeking a highly skilled Nutrition Services Coordinator to join our team. In this role, you will be responsible for coordinating nutrition and breastfeeding services provided to participants. Your passion for serving the community will be essential in providing participant-centered nutrition education...

  • Automotive Service Coordinator

    4 weeks ago

    St Louis, Missouri, United States Suntrup Automotive Group Full time

    Job Title: Automotive Service Dispatcher Job Summary: We are seeking an experienced Automotive Service Dispatcher to join our team at Suntrup Automotive Group. As a key member of our Service Department, you will be responsible for efficiently dispatching work to technicians and maintaining daily schedules to maximize productivity. Responsibilities: *...

  • Senior Services Coordinator

    4 weeks ago

    St Louis, Missouri, United States City of University City Full time

    Job Title: Senior Services CoordinatorThis part-time position is responsible for coordinating services and enrichment programs for senior residents. The position is dedicated to promoting senior services that advance the goal of an age-friendly community and facilitating aging in place.Key Responsibilities:Liaison to the Senior CommissionWork in...

  • Patient Services Coordinator

    4 weeks ago

    St Louis, Missouri, United States AOS Staffing Full time

    AOS Staffing is seeking a highly organized and detail-oriented Patient Service Representative to support the daily administration needs of the hospital. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. Responsibilities include: * Managing front desk tasks,...

  • Social Services Coordinator

    4 weeks ago

    St Louis, Missouri, United States St. Louis County, MO Full time

    Job Summary: We are seeking a highly motivated and experienced Social Services Coordinator to join our team at the Family Court of St. Louis County. The successful candidate will be responsible for supervising juveniles referred to the Juvenile Office, conducting comprehensive assessments and treatment plans, and providing home and community-based...

  • Customer Service Coordinator

    4 weeks ago

    St Louis, Missouri, United States Sensient Technologies Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Coordinator to support our Colors Group business in St. Louis. The primary focus of this position is to provide exceptional customer service and support office management functions.Key ResponsibilitiesManage all customer service general mailboxes and distribute purchase...

  • Technical Services Coordinator

    4 weeks ago

    St Louis, Missouri, United States Safety National Full time

    Job Summary: We are seeking a highly skilled Technical Services Coordinator to join our Account Services Department. As a key member of our team, you will be responsible for providing technical support, participating in User Acceptance Testing, and documenting user processes for our policy administration systems and supporting software applications. Key...

  • Navigator/Social Services Coordinator

    4 weeks ago

    St Louis, Missouri, United States People's Family of Corporations Full time

    Job Title: Navigator/Social Services AssistantJob Summary:The Navigator/Social Services Assistant will provide comprehensive primary health care and related services to residents of the St. Louis Metropolitan community. This role requires a culturally sensitive approach, excellent problem-solving skills, and the ability to interact with individuals at all...

  • Service Order Coordinator

    2 days ago

    St Louis, Missouri, United States ServiceSource Full time

    Job SummaryAs a Service Order Dispatcher at ServiceSource, you will play a vital role in ensuring the smooth operation of our facilities. Your primary responsibility will be to receive and process work requests in accordance with contract standards. You will be responsible for entering information into the Integrated Workplace Management System (IWMS) and...

  • Building Services Coordinator

    3 weeks ago

    St Louis, Missouri, United States SSM Health Full time

    Job Summary: We are seeking a skilled Building Services Assistant to provide support to our corporate campus. This role will be responsible for maintaining the cleanliness and organization of our facilities, as well as providing administrative assistance to our team.Key Responsibilities:Pick up and process incoming, outgoing, and internal mail for multiple...

  • Scheduler - Patient Services Coordinator

    4 weeks ago

    St Louis, Missouri, United States SSM Health Full time

    Job Summary: As a Scheduler - Patient Services Coordinator, you will be responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services. This role requires strong communication and organizational skills to ensure seamless scheduling and referrals.Key Responsibilities:...

  • COVID-19 Testing Services Coordinator

    3 weeks ago

    St Louis, Missouri, United States Colliers International Full time

    Role OverviewAs a COVID-19 Testing Services Coordinator at Colliers International, you will play a vital role in ensuring the smooth operation of our testing services. This position requires a highly organized and detail-oriented individual who can effectively manage multiple tasks and prioritize deadlines.Key ResponsibilitiesCoordinate COVID-19 testing...

  • Youth Program Coordinator

    4 weeks ago

    St Louis, Missouri, United States Northside Youth And Senior Service Center Full time

    Job SummaryWe are seeking a highly motivated and experienced individual to fill the role of Youth Program Coordinator at Northside Youth And Senior Service Center. The successful candidate will be responsible for developing and implementing programs that engage, empower, and enrich the lives of young individuals.Key Responsibilities:Develop and implement...

  • Care Coordinator

    4 weeks ago

    St Louis, Missouri, United States Brookdale Senior Living Full time

    About the Role:As a Care Coordinator at Brookdale Senior Living, you will play a vital role in ensuring the highest quality of care for our residents. Your primary responsibility will be to schedule and bill associates and services, while also serving as a lead to other schedulers in a given BAH agency and/or multiple BAH agencies.Key...