Host and Cashier

6 days ago


Charlotte, North Carolina, United States White Lodging Full time

Job Summary:

We are seeking a highly skilled and enthusiastic Host/Cashier to join our team at Dean's Steakhouse. As a Host/Cashier, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their dining experience.

Key Responsibilities:

  • Guest Service: Greet guests in a professional and friendly manner, ensuring their needs are met and exceeded.
  • Table Management: Effectively assign servers to sections, manage reservations, and assign guests to tables to ensure a seamless dining experience.
  • Restaurant Maintenance: Maintain the restaurant entryway and complete all necessary side work and cleaning tasks to ensure a clean and safe environment.
  • Teamwork: Promote a positive and inclusive work environment, contributing to the success of our team.
  • Product Knowledge: Be knowledgeable of all menu items, preparation methods, and garnishes, accurately answering guest questions and making recommendations.
  • Cash Handling: Process all payment methods efficiently and accurately.
  • Additional Duties: Perform other duties as assigned to ensure the smooth operation of the restaurant.

Requirements:

  • Personality: Possess an outgoing and sociable personality, with excellent communication and listening skills.
  • Service Orientation: Demonstrate a passion for service with a positive, can-do attitude.
  • Adaptability: Ability to handle high volume and work under pressure, with a flexible schedule that includes weekends, nights, and holidays.
  • Physical Demands: Ability to stand for long periods of time and lift up to 25 pounds occasionally.

Benefits:

  • DailyPay: Access to DailyPay, a flexible pay option.
  • Health Insurance: Day 1 Medical, Dental, and Vision insurance.
  • Time Off: Vacation/Paid Time Off (PTO) with rollover.
  • Wellness Tools: Complimentary wellness tools.
  • Referral Bonuses: Unlimited referral bonuses.
  • Retirement Plan: 401(k) with company match.
  • Healthcare Concierge: Hostcare Resources healthcare concierge.
  • Leadership Development: Opportunities for leadership development.
  • Tuition Reimbursement: Tuition reimbursement.
  • Perks: Discounts on hotel rooms, dining, and other travel/entertainment experiences.
  • Career Advancement: Multiple hotels in each market, offering more opportunities for career advancement.

Equal Opportunity Employer: White Lodging is an equal opportunity employer, committed to creating an inclusive environment for all associates.


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