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Host/Cashier - Dean's Steakhouse

5 months ago

Charlotte, United States White Lodging Full time

**Host/Cashier - Dean's Steakhouse**

**Job Description**

Summary: The Host/Cashier is responsible for friendly and professional service to guests through detailed knowledge of the menu, specials, and hotel amenities. The Host/Cashier also should ensure a guest is satisfied with their entire experience in the restaurant.

Responsibilities

* Greeting guests in a warm and professional manner

* Understand and comply with uniform standards

* Effectively assigning servers to sections

* Utilizing rotational seating standards

* Managing reservations

* Communicating special accommodations to servers and managers

* Maintaining the entryway to the restaurant

* Professionally seating and assigning guests to tables

* Knowledgeable of both food and beverage menu

* Communicating 86d items and specials

* Effectively entering orders through the POS system

* Verifying payment methods and responsible cash handling methods

* Completing side work duties and cleaning tasks

* Ensuring that quality checks are complete upon departure

* Any other task assigned by management

Other Information

COMPETENCIES

* Creativity

* Integrity

* Organization

* Adaptability

* Likability

* Listening

* Customer Focus

* Team Player

* First Impression

* Persuasion

* Oral Communication

* Energy

* Ambition

SKILLS

* Multitasking

* Customer Service

* Knowledge of daily specials, menu, and 86d items

* Cash Handling

* Managing payment through POS system

* Cleaning and restocking needed items

EDUCATION/EXPERIENCE

* Guest Service Experience Preferred

WORKING CONDITIONS

* Standing and walking for over 6 hours and lifting over 10 lbs. consistently

* Ability to lift up to 25 lbs. occasionally

* Ability to See, Hear, and Speak

FULL TIME BENEFIT OVERVIEW

* Medical, Dental, and Vision

* Life Insurance

* Employee Assistance Program (EAP)

* 401(k)

* Vacation and Paid Time Off (PTO)

* Tuition Reimbursement

* Complimentary and Discounted Rooms

Location Code: 2556

**Application Instructions**

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you

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**Posted**: 2/24/2022

**Job Reference #**: 2556202H2360