Quality Assurance Coordinator

2 weeks ago


Poughkeepsie, New York, United States Abilities First Full time
Job Title: Quality Assurance Coordinator - Education Services

Abilities First is seeking a highly skilled Quality Assurance Coordinator to join our team. This role is responsible for ensuring the quality of our educational programs and services, ensuring compliance with regulatory requirements, and promoting a culture of excellence within our organization.

Key Responsibilities:
  • Develop and implement quality assurance protocols and procedures to ensure compliance with regulatory requirements.
  • Conduct regular audits and assessments of educational programs to identify areas for improvement and ensure compliance with regulatory requirements.
  • Provide technical assistance and guidance to staff to improve quality and compliance.
  • Investigate and report on incidents, allegations of abuse and neglect, and other reportable incidents.
  • Collaborate with the Quality Assurance team to develop and implement quality improvement initiatives.
  • Provide training and education to staff on quality assurance and compliance.
Requirements:
  • Bachelor's degree in Human Services or related field.
  • Minimum 1 year of experience supporting individuals with developmental disabilities.
  • OPWDD regulatory knowledge and investigatory experience preferred.
  • Excellent analytical, verbal and written communication, and computer skills.
  • Current NYS driver's license, free of moving violations.
Benefits:
  • Vacation, sick, personal, and holiday time off.
  • Health, Dental, and Vision Insurance options.
  • Retirement savings options with 403(b) plan.
  • Employer paid life insurance.
  • Tuition reimbursement.
  • On Demand Payment - access your earnings as early as the next day.
  • Pet Insurance.


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