Quality Manager
2 weeks ago
We are seeking a highly skilled and experienced Quality Manager to join our team at Nuvance Health. As a Quality Manager, you will be responsible for leading the day-to-day oversight and coordination of the Quality & Performance Improvement Specialists and the improvement initiatives required to achieve the quality, safety, and regulatory goals of the organization.
Key Responsibilities- Provides guidance, coordination, and coaching to quality staff and others on the selection and use of effective performance improvement tools & methods needed to improve clinical outcomes, patient safety, and regulatory standards.
- Collaborates with staff, medical staff, and hospital leaders to ensure meaningful and actionable quality data, reports, and dashboards are in place and being used on a consistent basis to allow the organization to understand its current state of quality performance and where focused improvement efforts may be needed.
- Uses the data-driven approach described above, identifies high priority improvement opportunities, helps develop workplans and engage teams necessary to improve processes, and provide follow-up & monitoring to evaluate progress and ensure process changes are hardwired.
- Manages and organizes the work of the Quality & Performance Improvement Specialists, setting priorities and allocating resources needed for goal achievement and high levels of customer/employee satisfaction.
- Manages the quality department's work to facilitate medical staff peer reviews, professional practice evaluations (OPPE, FPPE), and performance improvement activities, working closely with medical staff leaders and hospital teams.
- Participates in a variety of internal Nuvance Health system wide quality improvement initiatives as well as external programs such as the Center for Medicare & Medicaid Services Value Based Purchasing and Star Ratings programs, Leapfrog Patient Safety program, commercial pay for performance programs, and others to identify and implement performance improvement initiatives needed to improve the organization's results and ratings.
- Bachelor's Degree in Nursing or a related clinical field required (or equivalent experience); Master's Degree preferred.
- Three (3)+ years of leadership experience in an acute care setting required.
- Minimum of one (1)+ year full time experience in acute care quality required.
- Current NYS license as a Registered Nurse or other clinical professional.
- Certified Professional in Healthcare Quality (CPHQ) preferred.
- Certified in Lean, Lean Six-Sigma, or comparable methodology preferred.
This is a full-time position working 40 hours per week. The work schedule is Monday through Friday, 8am to 5pm. The work environment is generally pleasant with sedentary/light effort required.
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