Pre-Owned Sales Manager

4 weeks ago


Dallas, Texas, United States Snell Motor Company Full time
Job Title: Pre-Owned Sales Manager

Snell Motor Companies is seeking a highly skilled Pre-Owned Sales Manager to lead our pre-owned vehicle sales team. As a key member of our leadership team, you will be responsible for developing and executing sales strategies to drive revenue growth and exceed customer satisfaction.

Key Responsibilities:
  • Develop and implement sales plans to achieve dealership sales targets
  • Lead and motivate the sales team to meet or exceed individual and team sales goals
  • Conduct regular sales meetings and training sessions to ensure staff development and knowledge enhancement
  • Ensure exceptional customer service by addressing customer inquiries, resolving complaints, and facilitating smooth transaction processes
  • Oversee the acquisition and pricing of pre-owned vehicles, ensuring a well-balanced and market-competitive inventory
  • Work closely with the inventory team to manage vehicle reconditioning, quality checks, and presentation
  • Utilize market analysis and trends to make informed decisions about inventory levels and pricing strategies
  • Recruit, train, and mentor sales staff, fostering a positive and productive work environment
  • Conduct performance evaluations and provide feedback, coaching, and disciplinary action as needed
  • Promote teamwork and collaboration among sales associates and other dealership departments
  • Maintain accurate records of sales transactions, inventory levels, and customer interactions
  • Prepare and present sales reports and forecasts to dealership management
Requirements:
  • Proven experience in pre-owned automotive sales management. Minimum of 3-5 years in a managerial role
  • Strong leadership, communication, and interpersonal skills. Proficiency in sales management software and CRM systems
  • In-depth understanding of the automotive market, pre-owned vehicle sales processes, and customer relationship management
  • Results-driven, strategic thinker, and adaptable to changing market conditions
  • Ability to establish and maintain good relationships with customers (including internal customers) and to exceed their expectations
  • Ability to train and motivate sales team
  • Ability to assist sales guides in processing or completing sales
  • Knowledge of product and promotional information
  • Ability to communicate knowledge of product and promotional information to sales team
  • Provide feedback to GM to link inventory to marketing plans
  • Ability to conduct sales analysis, comparing sales performance with current sales goals
  • Ability to appropriately display vehicles at the Centre
  • Leadership skills of delegation, empowerment, coaching, organizing and planning, and interpersonal sensitivity
  • Ability to take an interest in team members, including proactively promoting the appropriate development of team members
  • Ability to purchase and sell vehicles to/from auctions, wholesalers, and customers
  • Ability to adequately maintain both new and used vehicle inventory that allows the retail facility to obtain sales goals
  • Ability to order new vehicles, as described my manufacturer, that allow for sales team to reach sales objectives
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid holidays & paid time off
  • Vision insurance
  • Earn vacation hours after 90 days
  • Aggressive Employee Referral Program


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