Direct Operations Case Coordinator

1 week ago


Atlanta, Georgia, United States ICF Full time
Job Summary

ICF is seeking a highly skilled Direct Operations Case Coordinator to lead a team of Case Coordinators in providing child welfare-based recommendations for unaccompanied children in Office of Refugee Resettlement (ORR) custody. The successful candidate will have a strong background in child welfare, case management, and social services, with excellent analytical, problem-solving, and decision-making skills.

Key Responsibilities
  • Lead a team of Case Coordinators in providing child welfare-based recommendations for unaccompanied children in ORR custody.
  • Develop and maintain a national case coordination program to provide child welfare-based recommendations for unaccompanied children in ORR custody.
  • Provide guidance and technical assistance to Case Coordinators on case management and child welfare best practices.
  • Conduct regular site visits at provider sites to ensure compliance with program policies and procedures.
  • Serve as the primary point of contact for government and care provider staff at care provider sites in geographic area of assignment.
Requirements
  • Master's degree in social work or a social science related discipline and 5+ years of demonstrated post-graduate child welfare, case management, social service, and/or mental health professional experience.
  • 1+ year of supervisory experience.
  • 1+ year experience demonstrated ability to review case files and assess/document information from a variety of sources.
  • English/Spanish bilingual.
  • Tier 2 Security Clearance or the ability to secure such clearance.
Preferred Skills
  • Knowledge of migrant/refugee issues, particularly related to UC and sponsor families and the processes/documentation required for sponsor release.
  • 3+ experience working with immigrant youth and families is highly preferred.
  • Education and/or experience in the application of race equity, diversity, and inclusion of social justice strategies in human service settings.

ICF is an equal opportunity employer committed to diversity and inclusion in the workplace. We are proud to be an affirmative action employer and welcome applications from diverse candidates.



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