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Guest Experience Specialist

2 months ago

Tampa, Florida, United States Marriott International Inc Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Food Service Associate. As a key member of our hospitality team, you will play a vital role in delivering exceptional guest experiences and ensuring the smooth operation of our food and beverage services.

Key Responsibilities

  • Provide exceptional guest service by greeting and interacting with guests in a friendly and professional manner.
  • Assist with food and beverage preparation, including setting tables, replenishing supplies, and maintaining a clean and organized work environment.
  • Support the kitchen team by assisting with food preparation, expediting orders, and maintaining a clean and organized kitchen area.
  • Manage cash and credit transactions accurately and efficiently, ensuring a positive guest experience.
  • Participate in ongoing training and development to enhance skills and knowledge in food service and hospitality.

Requirements

  • High school diploma or equivalent required.
  • No prior experience necessary, but previous experience in a food and beverage environment is preferred.
  • Ability to work in a fast-paced environment and maintain a positive attitude in a team-oriented setting.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional guest service.

About Us

Marriott International Inc. is a global hospitality company with a portfolio of brands that include Marriott Hotels, JW Marriott, and more. We are committed to providing exceptional guest experiences and creating opportunities for our associates to grow and develop their careers.