Customer Service Representative

3 days ago


Trenton, New Jersey, United States Bill McCandless Ford Full time
Job Overview: As a Service Advisor at Bill McCandless Ford Mercer, you will play a crucial role in delivering exceptional customer experiences. Your primary responsibility will be to listen to customers' concerns, verify service coverage, and prepare accurate estimates. You will also work closely with our team to ensure seamless communication and problem-solving. If you have a passion for customer service and a knack for resolving complex issues, we encourage you to apply for this rewarding opportunity.

Key Responsibilities:
- Listen to customers' stories to identify solutions
- Collaborate with colleagues to resolve customer complaints efficiently
- Develop and maintain relationships with customers to drive loyalty
- Stay up-to-date on product knowledge and service procedures
- Participate in training sessions to enhance skills and knowledge

What We Offer:
- A dynamic and supportive work environment
- Opportunities for growth and professional development
- Competitive salary range: $55,000 - $75,000 per year
- Comprehensive benefits package including health insurance, 401(k), and life insurance

Contact Information: Please submit your application through our website. We look forward to hearing from you

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