Food Service Team Lead

6 days ago


Boston Massachusetts, United States Clover Food Lab Full time

Job Summary:

Clover Food Lab is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for leading a shift, attending training classes, and working closely with team members to provide exceptional customer service.

Key Responsibilities:

  • Lead a shift during a part of the day when the General Manager is not present
  • Attend Assistant Manager training classes
  • Work closely with Team Leaders and Team Members to provide the best possible service to guests
  • Assist with recruitment, orientation, training, and development of all in-store employees
  • Successfully promote Clover through positive customer experience
  • Assist with the management of promotions to help grow store sales and customer base
  • Oversee cash
  • Assist in monitoring operations and carrying out corrective actions
  • Understand and follow all company policy and procedures
  • Execute serving the best tasting food
  • Join team in day-to-day restaurant duties

Requirements:

  • Experience supervising others in foodservice (at Clover or elsewhere)
  • Experience with scheduling, hiring, training, and developing people
  • A current ServSafe Certificate
  • A current Allergen Awareness Certificate
  • Demonstrated ability to motivate and lead others
  • A passion for food, a positive attitude, and a willingness to work to high standards
  • The ability to stand for prolonged periods of time, and repeated walking, bending, stretching, and occasional lifting (up to 50lbs), with or without reasonable accommodation
  • Able to work a varied schedule that includes nights and weekends

Benefits:

  • Pay is $21 per hour, with an increase to $23 per hour at 3 months, and $25 per hour at one-year
  • Full health, vision, and dental benefits available to full-time benefit-eligible staff
  • Opportunity to learn, grow, and build a meaningful career
  • Discount on Clover meals, apparel, and shelf-stable groceries sold in our store
  • Free cooking classes
  • Free knife skills 101, 102, 103 classes (custom knife when you pass)
  • Opportunities to attend food-sourcing trips to coffee roasters, farmers, cheese-makers, etc.
  • Opportunities to attend food development meetings, contribute ideas/recipes to the menu
  • $300 referral bonus when you refer a friend to Clover


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