Food Service Team Leader

2 weeks ago


Boston, Massachusetts, United States Delaware North Full time

Position Overview

Delaware North Sportservice is seeking part-time Food Service Team Leaders to enhance our operations. In this role, you will oversee team members to ensure outstanding guest experiences.

Compensation

Hourly Rate: $22.00
Details regarding our extensive benefits package are available upon request.

Employee Benefits

We prioritize the well-being of our team members, offering a benefits package that promotes comfort, safety, and security. All employees are entitled to:

  • Weekly pay
  • Employee assistance programs
  • Opportunities for training and development
  • Discounts for employees
  • Flexible scheduling

Eligible employees may also receive additional benefits such as health, dental, and vision insurance, a 401(k) plan with company matching, paid time off, parental leave, and reimbursement for tuition or professional certifications.

Key Responsibilities

  • Train and assign tasks to team members, assess and document their performance
  • Ensure food and beverage items are prepared correctly and adhere to quality standards
  • Monitor inventory levels during shifts and reorder supplies as needed
  • Implement cash handling protocols and investigate discrepancies
  • Address any issues raised by guests or team members

Qualifications

  • Prior experience in food service is essential
  • Ability to enforce guidelines and direct staff effectively
  • A genuine commitment to meeting the needs of others in a dynamic environment
  • Must be at least 18 years old
  • Previous roles as a stand attendant or in food service are advantageous
  • Supervisory experience is preferred
  • Strong communication skills with the ability to prepare written reports
  • No formal degree is required

Physical Demands

  • Continuous standing, walking, bending, reaching, and repetitive motions
  • Capability to lift items weighing up to 50 pounds occasionally

Work Schedule

This position is event-based and may require work on weekends, evenings, and holidays.

About Delaware North

Delaware North has a rich history in the sports and entertainment industry, having acquired the Boston Garden in 1975 and developing TD Garden, which hosts numerous events annually. As a leader in the field, we offer diverse career opportunities across various venues, empowering our employees to excel in a stable and growth-oriented environment.

Delaware North is committed to equal opportunity employment, considering applicants for all positions without discrimination based on race, color, religion, gender, national origin, age, disability, marital status, sexual orientation, or any other legally protected status.



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