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Lead Barista and Front of House Manager

2 months ago

Newton Massachusetts, United States Clover Food Lab Full time
About the Role

Clover Food Lab is seeking a highly skilled and experienced Barista and Front of House Lead to join our team. As a key member of our front-of-house staff, you will be responsible for creating a welcoming and exceptional customer experience.

Key Responsibilities
  • Engage with customers and provide exceptional service
  • Lead a team of baristas and front-of-house staff
  • Work with management to drive sales and improve customer satisfaction
  • Maintain a clean and organized workspace
  • Assist with inventory management and merchandising
  • Participate in food sourcing trips and contribute to menu development
Requirements
  • 1+ years of experience in a customer-facing role
  • Excellent verbal communication skills
  • Passion for food and willingness to work hard
  • Basic understanding of the Clover brand and customer service skills
  • Ability to thrive in a fast-paced environment
What We Offer
  • $15/hour starting pay, with an increase to $16/hr in 6 months
  • Eligible to participate in the tip pool
  • Flexible schedule offering full-time or part-time hours
  • Full health, vision, and dental benefits available to full-time benefit-eligible staff
  • Generous discounts on Clover meals, apparel, and local food items
  • A fun and welcoming work environment with supportive management
  • $300 referral bonus when you refer a friend to Clover
  • Opportunity to build a meaningful career and grow with the company