Director, Global Education Services

4 days ago


Cambridge, Massachusetts, United States Philips Full time
About the Role

We are seeking a highly experienced and skilled Director, Global Education Services to lead our comprehensive Education and Training strategy. As a key member of our team, you will be responsible for delivering innovative internal and external education and training programs, and managing project and product initiatives aimed at enhancing the Education customer experience and platforms.

Key Responsibilities
  • Strategic Leadership
    • Collaborate closely with Product Management teams to oversee Education & Training deliverables throughout the product development and maintenance processes.
    • Work in conjunction with regional teams to ensure the effective dissemination of training initiatives.
  • Education Services Management
    • Manage the P&L, product management, and go-to-market strategy for current Education Services, including clinical and biomedical education.
    • Develop a roadmap for future offerings and champion the educational experience across all Philips Health Systems businesses.
  • Education Services Prioritization
    • Set education services priorities based on region, employee, and customer feedback.
    • Partner with services IT and Center of Excellence to ensure global education services meet Ultrasound needs.
  • Education Services Performance
    • Meet education services productivity and customer satisfaction goals.
    • Manage the Ultrasound customer education portfolio and partner with project managers to identify outcomes and design training and education learning paths and content plans for new product introductions.
Requirements
  • Leadership Experience
    • 10+ years of experience in people management leadership roles, with a strong track record in growing and developing teams.
  • Education and Skills
    • Strong business acumen and clinical credentials in the Ultrasound space.
    • Bachelor's or Master's degree in business administration, Engineering, Education, Marketing, Health Sciences, or related discipline.
  • Collaboration and Influence
    • Ability to work effectively with other leaders and collaborate with teams located around the world.
About Philips

We are a health technology company dedicated to improving the lives of patients and healthcare professionals around the world. Our mission is to make a meaningful difference in the lives of people by delivering innovative solutions that improve healthcare outcomes.

We are committed to diversity and inclusion, and we welcome applications from talented individuals from diverse backgrounds.



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