Banking Relationship Specialist

7 days ago


Sioux Falls, South Dakota, United States SNB Full time
Unlock Your Potential as a Banking Relationship Specialist

We are looking for a talented Banking Relationship Specialist to join our team at SNB in Sioux Falls, SD. In this role, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a cash drawer with precision.

As a key member of our team, you will work collaboratively across all levels of the organization, develop lasting relationships with customers, and promote other bank services and products through referrals. SNB offers a comprehensive benefit package, including medical, dental, short and long-term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan.

Responsibilities:

  • Provide exceptional customer service to every customer.
  • Maintain a cash drawer, including taking in/giving out cash and balancing.
  • Accurately and efficiently process transactions.
  • Receive loan, safe-deposit box, and credit card payments.
  • Process cash services.
  • Redeem U.S. Savings Bonds.
  • Identify customer needs through qualifying questions and refer appropriate services, products, and digital options.

Requirements:

  • High school diploma or equivalent.
  • Cash handling experience.
  • Customer service experience.
  • Accuracy and meticulous attention to detail required.
  • Excellent oral, written, and interpersonal communication skills.
  • Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel.
  • Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed.
  • Team-oriented and ability to work collaboratively across all levels of the organization.
  • Service-oriented, polite, and respectful.
  • Advanced problem-solving and analytical skills.
  • Ability to take direction and instruction and follow through independently until project completion.

About SNB:

SNB is a locally owned bank with a rich history dating back to 1884. We believe in treating every interaction as an opportunity to help someone reach their potential. Our time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection guide everything we do.

Estimated Salary: $50,000 - $70,000 per year, depending on experience.



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