Customer Service Banking Specialist

2 days ago


Sioux Falls, South Dakota, United States Wells Fargo Full time

At Wells Fargo, we're looking for a skilled Customer Service Banking Specialist to join our team. As a key member of our Everyday Banking group, you'll play a vital role in delivering exceptional customer experiences and building long-term relationships with our clients.

We offer a competitive $56,000 - $72,000 per year salary, depending on experience, as well as a comprehensive benefits package and opportunities for career growth and development.

Your primary responsibilities will include:

  • Providing top-notch customer service and support through various channels, including phone, email, chat, and video calls;
  • Identifying and resolving customer inquiries and issues in a timely and professional manner;
  • Collaborating with colleagues to share knowledge and best practices, and to develop innovative solutions to complex problems;

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike;
  • A high level of empathy and patience, with the ability to remain calm under pressure and handle difficult situations with ease;
  • A passion for learning and growing, with a willingness to take on new challenges and develop your skills and expertise.

In addition to a competitive salary and benefits package, we offer a range of perks and incentives, including:

  • Opportunities for professional development and training;
  • A collaborative and dynamic work environment;
  • A commitment to diversity, equity, and inclusion.


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