Banking Customer Support Specialist
3 weeks ago
Job Description: Banking Customer Support Specialist
Salary: $48,000 - $65,000 per year
OverviewThis role involves handling customer inquiries, resolving issues, and promoting banking products and services in a professional manner.
Main Responsibilities- Customer Interaction: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Product Knowledge: Develop a working knowledge of banking products and services to effectively communicate with customers.
- Process Adherence: Ensure adherence to established processes and procedures when processing customer transactions.
- Team Support: Collaborate with colleagues to provide excellent customer service and support.
- An associate's degree or higher is preferred, along with two years of experience in customer-facing roles.
- Candidates must possess excellent communication and problem-solving skills.
- A valid driver's license and flexibility to work varying shifts are required.
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