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Security Operations Manager

2 months ago


Albany, New York, United States DSI Security Services Full time
Job Description

Job Title: Field Supervisor

Job Summary:

We are seeking a highly skilled and experienced Field Supervisor to join our team at DSI Security Services. As a Field Supervisor, you will be responsible for overseeing the day-to-day operations at our client sites, ensuring a safe and secure environment for customers and employees.

Key Responsibilities:

  • Liaison with Clients: Act as a liaison with clients to ensure their needs are met and expectations are exceeded.
  • Day-to-Day Operations: Responsible for the day-to-day operations at the site location, including client and employee relations.
  • Security and Safety: Maintain a safe and secure environment for customers and employees while providing general security duties to our client.
  • Communication: Interact with a variety of persons including clients, visitors, employees, and the general public.
  • Branch Management: Communicate with Branch management regarding all issues, scheduling, staffing, and record keeping that are related to the client.
  • Post Instructions: Follow post instructions specific to the client.
  • Safety Promotion: Promote safety by being alert to observe, correct, and report any hazards.
  • Team Effort: Contribute to team effort by accomplishing related results.
  • Reliability: Stay at your post until your replacement has arrived.
  • Compliance: Understand and comply with DSI and Client requirements.
  • Code of Ethics: Have a good understanding and follow DSI's Code of Ethics and Employee Standard.
  • Training: Participate in training and become familiar with general safety procedures, as well as DSI's safety manual.
  • Security Officer Training: Attend and continue to receive security officer training as required by Client or DSI's training program.
  • Professionalism: Present oneself in a professional manner through appearance and conduct.
  • Qualifications: Be at least 18 years old with a high school diploma or equivalent.
  • Driver's License: Have a valid driver's license.
  • Reliable Transportation: Have reliable means of transportation and communication.
  • Background Screening: Pass all required background and drug screenings.
  • Customer Service: Be customer service oriented.
  • Computer Skills: Basic to intermediate computer skills.
  • Communication Skills: Effective written and oral communication skills.
  • Physical Demands: Be able to perform routine foot patrol and do moderate lifting.

About DSI Security Services:

DSI Security Services is a drug-free employer that complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs. We do not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.

DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.