Warehouse Operations Manager

4 weeks ago


Albany, New York, United States Watsco Full time
Warehouse Supervisor - HVAC Products

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Warehouse Supervisor for our operations.

The successful candidate will be responsible for training and supervising associates, reducing operational costs, monitoring the department's compliance with operational policies, and keeping up to date with the progress of administrative tasks.

To be successful in this role, the candidate should be result-oriented with excellent organizational skills, excellent leadership, project management, and administrative management skills.

This position is eligible for performance-based bonuses and incentives.

Key Responsibilities:
  • Maintain high levels of accuracy in daily receiving operations.
  • Supervise and assign tasks to Warehouse Associates based on business needs and customer priority.
  • Review warehouse processes to ensure smooth and efficient operations.
  • Coordinate product flow, facility layout, security, and maintenance activities.
  • Oversee the partnership with LTL providers, including cost control, damage claim rate, and customer satisfaction.
  • Ensure inbound trucks are efficiently unloaded and that all products are properly received and put away in the correct locations.
  • Manage staff scheduling and attendance based on the needs of the warehouse.
  • Manage individual staff performance through ongoing feedback, support, and provision of resources.
  • Promote a culture of high performance, customer service, and accountability.
  • Communicate effectively through email to internal and external customers.
  • Ability to manage and drive a team effectively to reduce cost and labor spending while maintaining best-in-class services.
Requirements:
  • Excellent customer service skills, computer skills, and attention to detail required.
  • Excellent communication and interpersonal skills required.
  • Associate degree preferred.
  • HVAC experience preferred.
  • Proficient in Excel/Word/Outlook.
Benefits:
  • Health Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance (Short-term and Long-term)
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Professional Development
  • Paid Vacation
  • Sick time
  • Company Paid Holiday's
  • 401(k) Plan with Employer Match
  • Employee Discount Program
  • Company Paid Volunteer Time Off


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