Sales Consultant: Drive Revenue and Customer Satisfaction
3 weeks ago
About the Role
Southern Glazer's Wine & Spirits is seeking a highly motivated Sales Consultant to join our team. This full-time position is based in Miami, FL, and offers a competitive salary of $56,000 per year, plus variable compensation earnings.
Job Description
The Sales Consultant will be responsible for cultivating and maintaining positive customer relationships, selling products directly to Business-to-Business (B2B) customers, and promoting customer retention, driving direct sales, and ensuring an overall superior customer service experience.
Main Responsibilities:
- Maintain continued penetration of portfolio into accounts, focusing on relevant products that match customer needs.
- Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and exceeding customer needs and expectations.
- Achieve customer retention goals and follow-up with consumers as required to close sales and meet/exceed revenue goals.
- Build and maintain effective relationships with new and existing Business to Business (B2B) customers.
- Maintain consumer prospect lists/contact database to assess client purchasing trends; proactively and consistently seek opportunities to promote and sell products based on client purchase history.
- Acquire in-depth industry and company knowledge to articulate product features, benefits, pricing and make recommendations to include core and innovative products.
- Attend and actively participate in daily team meetings or relevant sales training to ensure appropriate sales techniques are used and accurate information is communicated to customers.
- Attend sales group meetings concerning sales targets or forecasts, reporting on the market situation.
Requirements:
- High School Diploma or GED required.
- Bachelors in Hospitality or related fields preferred.
- Must be 21 years or older.
About Southern Glazer's Wine & Spirits
We are the largest distributor of beverage alcohol in North America and proud to be a multi-generational, family-owned company. Our careers focus on delivering a captivating and rewarding experience for our employees, providing the tools for them to grow, succeed, and accomplish both their personal and professional goals. We believe in the importance of giving back, being a socially responsible corporate citizen, and making generous contributions to national, state, and local charitable organizations.
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