Associate Director of Digital Experience Solutions

1 week ago

Columbus, Ohio, United States Humana Full time
Job Title: Associate Director of Digital Experience Solutions

Become a part of our caring community and help us put health first

About the Role

In support of our vision to create best-in-class digital products that inspire better health and create simple, personalized, and connected experiences for our healthcare customers, we are embarking on key strategic journeys to align our technology strategy with business goals and enable the effectiveness and efficiency of technology decisions.

Key Responsibilities
  • Influence the organization and work independently with senior business and Information Technology leaders and executives while acting as a mentor and role model.
  • Advise multiple areas and make recommendations to senior executives on matters of significance.
  • Provide strategic advice and guidance to segment and enterprise platform teams.
  • Lead a team of highly specialized Solution Architects, Cloud Architects, and DevOps experts.
  • Consult with cross-department teams to build digital, omni-channel experiences following MACH (Microservices, API First, Cloud Native, and Headless) architectural pattern.
  • Build highly scalable, secure microservices in a cloud-agnostic way.
  • Provide thought leadership to challenge and influence all levels across the organization to rethink routine, embrace cloud, and modern engineering practices, including agile adoption, to provide highly resilient integrated experiences.
  • Create and maintain documentation of all architecture design and analysis work.
  • Contribute to the creation of governing principles to guide Omni-Channel and Digital Experience decision-making.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 10+ years of IT experience.
  • 8+ years of progressive information technology experience directly related to architecture/engineering, information security, or other specialized technology field.
  • 3+ years of experience building world-class digital experiences (across web and mobile, including front-end development, back-end development, integrations, network, and hosting management, user experience, and back-end server management).
  • 3+ years of people management experience, leading by engagement, empowerment, continuous feedback, and coaching.
  • Strong expertise in building omni-channel experiences following MACH (Microservices, API First, Cloud Native, and Headless) architectural pattern.
  • Demonstrated experience in hands-on software development and solution architecture.
  • Hands-on experience in a public Cloud environment or Cloud transformation.
  • Demonstrated success in a matrix-managed, cross-functional, and collaborative organization.
  • Prior experience managing large multi-technology teams and being responsible for the execution of KPIs, OKRs, and timelines.
  • Passionate about both healthcare and enterprise architecture practices.
  • Knowledge of the quality-centric culture and principles.
  • Ability to communicate to both very technical audiences and present complex technical designs to senior leadership.
Preferred Qualifications
  • Master's degree in IT-relevant discipline.
  • Highly preferred any Cloud specialist certification.
  • Familiar with application and workload dependencies, architecture, and service level requirements.
  • Understanding of project and program management standards and methods.
  • Experience with Adobe Experience Platform (AEM, AJO, CJA, RT CDP) or similar tech stack.
  • Data engineering background is a plus.
About Humana

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status, and to base all employment decisions only on valid job requirements.

  • Associate Director of Digital Experience Solutions

    1 week ago

    Columbus, Ohio, United States Humana Full time

    Job Title: Associate Director of Digital Experience SolutionsHumana is seeking an experienced Associate Director of Digital Experience Solutions to join our team. As a key member of our digital experience team, you will be responsible for leading the development and implementation of digital solutions that enhance the customer experience.Key...

  • Associate Director of Digital Experience Solutions

    1 week ago

    Columbus, Ohio, United States Humana Full time

    Job Title: Associate Director of Digital Experience SolutionsHumana is seeking an experienced Associate Director of Digital Experience Solutions to join our team. As a key member of our digital experience team, you will be responsible for leading the development and implementation of digital solutions that meet the needs of our customers.Key...

  • Digital Media Director

    3 days ago

    Columbus, Ohio, United States The Shipyard Full time

    About The ShipyardThe Shipyard is a leading, independent agency that builds performance-driven brands that audiences love. By applying modern mindsets to established models, we fuel brand and marketing decisions that are more courageous and more validated.We align bold creativity with individual consumer motivations to engineer brand love throughout the...

  • Digital Media Director

    1 week ago

    Columbus, Ohio, United States The Shipyard Full time

    About The ShipyardThe Shipyard is a leading, independent agency that builds performance-driven brands audiences can't help but love. By applying modern mindsets to established models, we fuel brand and marketing decisions that are more courageous and more validated.Job DescriptionWe are seeking a highly skilled Digital Media Director to join our team in...

  • Digital Media Director

    7 days ago

    Columbus, Ohio, United States The Shipyard Full time

    About The ShipyardThe Shipyard is a leading, independent agency that builds performance-driven brands audiences can't help but love. By applying modern mindsets to established models, we fuel brand and marketing decisions that are more courageous and more validated. Our ability to align bold creativity with individual consumer motivations lets us do more...

  • Digital Operations Director

    3 days ago

    Columbus, Ohio, United States Servpro Industries Inc Full time

    About the RoleWe are seeking a seasoned digital product leader to join our team as a Director of Web Operations. In this role, you will be responsible for guiding the strategic direction and day-to-day operations of our websites and digital applications.Key ResponsibilitiesDevelop and execute a holistic view of our consumer and commercial customer journeys,...

  • Media Director

    7 days ago

    Columbus, Ohio, United States Fahlgren Mortine Full time

    Job Title: Associate Media DirectorFahlgren Mortine is seeking a highly skilled Associate Media Director to join our team. As a key member of our Media department, you will be responsible for developing strategic traditional and digital media plans and approaches.Key Responsibilities:Collaborate with the Client Engagement, Strategy, and Media teams to create...

  • AEM Developer

    3 weeks ago

    Columbus, Ohio, United States CyberTec Full time

    About the RoleCyberTec is seeking an experienced AEM Developer to join our team. As an AEM Developer, you will be responsible for designing, developing, and implementing enterprise systems using the Adobe Experience Manager (AEM) platform.Key ResponsibilitiesImplement Web Applications and WCM Solutions: 5+ years of experience in implementing Web applications...

  • Digital Power Solutions Engineer

    3 weeks ago

    Columbus, Ohio, United States Schneider Electric Full time

    About the RoleWe are seeking an experienced System Engineer to join our Systems Architecture and Engineering team at Schneider Electric. As a key member of our team, you will be responsible for creating, validating, and maintaining large-scale Digital Power software and hardware solutions for the Data Center Segment.Key ResponsibilitiesManage lab equipment...

  • Customer Experience Director

    3 weeks ago

    Columbus, Ohio, United States Quay Australia Full time

    Director, Global Customer ExperienceQuay Australia is seeking a seasoned professional to lead our customer service strategy and operations. As Director, Global Customer Experience, you will be responsible for bringing our customer service philosophy to life, overseeing daily operations, and building a best-in-class, omni-channel customer service...

  • Digital Merchandise Business Director

    4 weeks ago

    Columbus, Ohio, United States ARI (Axcel Recruiting Inc.) Full time

    Job SummaryAt ARI (Axcel Recruiting Inc.), we are seeking a highly skilled and experienced Senior Manager eCommerce Merchandising to lead our digital merchandise business. This is a key role that will drive revenue growth, manage product online, and lead a team of associates to achieve digital objectives.Key ResponsibilitiesManage the product, price,...

  • Executive Director

    4 weeks ago

    Columbus, Ohio, United States Ohio Society of Association Executives Full time

    About the RoleThe Ohio Society of Association Executives is seeking a seasoned association management professional to serve as its Executive Director. This is a unique opportunity to lead a dynamic organization that represents the interests of association executives in Ohio.Key ResponsibilitiesStrategic Leadership: Provide visionary leadership to the...

  • Product Owner

    1 week ago

    Columbus, Ohio, United States Onward Technologies Inc. Full time

    About the RoleWe are seeking an experienced IT professional to join our team as a Product Owner / Solution Architect. In this role, you will be responsible for owning the technical design, administration, maintenance, and support of our cloud architecture for streaming, collecting, and processing trading partner data and Accelera's asset/machine data.Key...

  • Digital Advertising Sales Professional

    1 week ago

    Columbus, Ohio, United States Better Business Bureau Of Central Ohio Full time

    Job OpportunityAre you a sales professional looking to expand your marketing and advertising experience? We are seeking a part-time Digital Advertising Sales Representative to support local Accredited Businesses with digital marketing opportunities.Position Overview:The Digital Advertising Sales Representative will use their dynamic personality and sales...

  • Director of Global Customer Experience

    1 week ago

    Columbus, Ohio, United States Quay Australia Full time

    Job Title: Director, Global Customer ExperienceJob Summary:The Director, Global Customer Experience will be responsible for leading the customer service strategy and operations at Quay Australia. This role will oversee the daily operations, monitor performance, and improve customer service experience across all channels. The ideal candidate will have a...

  • Digital Engineering Project Manager

    2 weeks ago

    Columbus, Ohio, United States Mars Incorporated Full time

    Job Description:Sr. Engineering Project Manager - DigitalThe Sr. Engineering Project Manager - Digital will lead initiatives that will shape the future of Mars Pet Nutrition. This role involves overseeing and coordinating digital engineering-related capital investments while providing technical expertise to colleagues. The Sr. Engineering Project Manager -...

  • Executive Director

    4 weeks ago

    Columbus, Ohio, United States Ohio Society of Association Executives Full time

    About the RoleThe Ohio Society of Association Executives is seeking a seasoned association management professional to serve as its Executive Director. This is a unique opportunity to lead a dynamic organization that represents the interests of association executives in Ohio.Key ResponsibilitiesStrategic Leadership: Provide visionary leadership to the...

  • Digital Media Specialist

    1 week ago

    Columbus, Ohio, United States City of Columbus, OH Full time

    Digital Media Manager Job DescriptionWe are seeking a highly skilled Digital Media Manager to join our team at the City of Columbus, OH. As a key member of our Communications Department, you will be responsible for creating and managing our digital media footprint, including social media, email marketing, web design, and content creation.Key...

  • Digital Designer

    1 week ago

    Columbus, Ohio, United States Under Armour Full time

    About the RoleAt Under Armour, we're seeking a talented Digital Designer to join our team. As a Digital Designer, you'll play a crucial role in creating engaging digital experiences that drive user interaction and conversion.Key ResponsibilitiesDesign and develop visually appealing and user-friendly digital products, including websites, email campaigns, and...

  • Business Development Director

    1 month ago

    Columbus, Ohio, United States WillowTree Full time

    About the RoleWe are seeking a seasoned Business Development Director to lead our Telecom industry efforts. As a key member of our team, you will be responsible for driving business growth and partnerships within the telecommunications sector.Key ResponsibilitiesDevelop and execute business strategies to expand our presence in the Telecom industryBuild and...