IT Service Delivery Manager
3 weeks ago
ValidaTek is seeking a seasoned Operations Director to support our enterprising program with our DISA customer. As a key member of our team, you will be responsible for managing a wide range of daily operations, incidents, troubleshooting, and initiatives, system and application upgrades.
Key Responsibilities- Operational Management: Manage a wide range of daily operations, incidents, troubleshooting, and initiatives, system and application upgrades.
- Project Management: Manage multiple and complex IT projects.
- Policy Development: Develop, coordinate, and implement DoD specific IT policies, processes, and procedures.
- Service Level Agreement Management: Manage, develop, monitor, and report on client Service Level Agreements.
- Security Clearance: Active DoD Top Secret clearance.
- Education and Experience: Bachelor of Science degree in Computer Engineering, computer information systems, telecommunications, or management information systems, and 5+ years of operational management experience within DoD environments.
- Certifications: Information Assurance (IA) Certification: DoDI 8570 IAT II certification. Computing Environment (CE) Certification: Recent and relevant technical certification.
- Skills and Abilities: Possess abilities to manage a wide range of daily operations, incidents, troubleshooting, and initiatives, system and application upgrades. Demonstrated ability and experience in managing and administering large complex IT projects (24/7) that are similar in size and scope referenced under this order.
ValidaTek offers a competitive salary range of $114,693.12/Yr to $191,155.20/Yr, depending on experience and qualifications. We are an Equal Opportunity Employer and welcome applications from qualified candidates.
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