Customer Service Representative
4 weeks ago
Job Title: Deposit Specialist
Reports to: Deposit Manager
Office Location: Omaha, Nebraska
Position Type: Non-Exempt
Hours: Monday thru Friday: Flexible hours from 7:30 am to 6:00 pm (rotating shifts), Saturday: 8:30 am to 12:00 pm (rotating shifts)
Summary Description:
As a Deposit Specialist at Arbor Bank, you will be responsible for providing exceptional customer service by developing, managing, and retaining relationships with customers. You will work independently and collaboratively with bankers and office staff to actively fulfill the mission of Arbor Bank. This role involves visiting with customers to provide customer service, relationship building, and cross-selling. You will handle moderately complex to complex customer issues and problems.
Key Responsibilities:
- Provide customer service by processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, loan payments, and night or mail deposits.
- Record all transactions and prepare daily settlements of teller cash and proofs transactions.
- Greet customers, deliver prompt and efficient service, and provide information about bank products and services.
- Answer incoming phone calls and ensure that the caller receives the service they need.
- Follow all required security procedures and policies.
- Provide customer service for all deposit account products and services, including checking accounts, savings accounts, certificates of deposit, health savings accounts, IRAs, and safe deposit boxes.
- Respond promptly to customer issues, questions, and concerns.
- Remain customer-focused, provide consistent and effective service, with an emphasis on customer retention and expansion.
- Know the features and benefits of bank products and services.
- Develop new banking relationships with prospective clients and expand existing relationships with current customers through the sale and cross-sale of bank products and services.
- Proactively work toward achievement of personal and branch sales and customer service goals.
- Project a professional image in dress, manner, communication, and focus.
- Demonstrate commitment, dependability, and respect for other team members with regular and predictable attendance, punctuality, and adherence to agreed-upon schedule of availability.
- Represent Arbor Bank by participating in community organizations and activities.
Requirements:
- Minimum of 2 years demonstrated customer contact, including customer service, bookkeeping, computer skills, and problem-solving.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Strong organizational skills.
- Strong verbal and written communication skills required.
- Ability and desire to work with a team of employees across multiple locations.
- High level of proficiency with organizing, facilitating, leading, and negotiating with a team of bank personnel to solve customer problems.
- Experience with Microsoft Office products, including Word, Excel, and Outlook.
-
Customer Service Representative
1 month ago
Omaha, Nebraska, United States Quipt Home Medical Full timeJob SummaryQuipt Home Medical is a leading provider of clinical respiratory equipment and services. We are seeking a highly motivated Customer Service Representative to join our team.The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment. As a Customer Service Representative, you...
-
Customer Service Representative
4 weeks ago
Omaha, Nebraska, United States EMS Inc Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at EMS Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer inbound customer calls, emails, and chat inquiries in a...
-
Customer Service Representative
1 month ago
Omaha, Nebraska, United States Henrie Agency Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met, and building strong relationships with...
-
Customer Service Representative
4 weeks ago
Omaha, Nebraska, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
1 month ago
Omaha, Nebraska, United States Rudy Partida - State Farm Agent Full timeJob OverviewAre you a customer-focused individual with excellent communication skills? Do you enjoy working in a team environment and providing prompt, accurate, and friendly service to customers? If so, we may have the perfect opportunity for you as a Customer Service Representative with Rudy Partida - State Farm Agent.As a Customer Service Representative,...
-
Customer Service Representative
4 weeks ago
Omaha, Nebraska, United States Kryger Glass Full timeJob OverviewKryger Glass is seeking a Customer Service Representative to join our team in Omaha. As a key member of our service center, you will be responsible for providing exceptional customer service and support to our clients.This is a full-time hourly position with benefits and vacation time. You will work in a fast-paced environment, handling customer...
-
Customer Service Representative
4 weeks ago
Omaha, Nebraska, United States Angel Guardian Inc Full timeJob OverviewThe Customer Service Representative plays a vital role in delivering exceptional customer experiences. This individual will provide friendly and attentive service, ensuring customers feel valued and supported throughout their interaction.Key Responsibilities:Provide personalized service to customers, addressing their needs and concerns in a...
-
Customer Service Representative
1 month ago
Omaha, Nebraska, United States Public Storage Full timeCustomer Service Opportunities at Public Storage Are you a customer-focused individual with a passion for delivering exceptional service? Do you have a knack for building strong relationships with customers and resolving issues in a timely and professional manner? If so, we want to hear from you! As a Customer Service Representative at Public Storage, you...
-
Customer Service Representative
1 month ago
Omaha, Nebraska, United States Greta Ritchie - State Farm Agent Full timeJob OverviewAs a Customer Service Representative with Greta Ritchie State Farm, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving...
-
Customer Service Representative
4 weeks ago
Omaha, Nebraska, United States Kyle Iske - State Farm Agent Full timeAre you passionate about helping others and making a difference in your community?As a Customer Service Representative at Kyle Iske - State Farm Agent, you will have the opportunity to establish strong relationships with customers and provide them with personalized service.Key Responsibilities:Develop leads and schedule appointments to meet with...
-
Customer Service Representative
4 weeks ago
Omaha, Nebraska, United States Buff City Soap Franchise Full timeJob DescriptionAt Buff City Soap Franchise, we're seeking a skilled Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, engaging with clients, and promoting our products.Key Responsibilities:Provide excellent customer service by ensuring all client needs are...
-
Customer Service Representative
1 month ago
Omaha, Nebraska, United States Noll Human Resource Services Full timeJob SummaryAn established Omaha-based company is seeking a detail-oriented and organized Customer Service Representative to join their team. The ideal candidate will have strong communication skills, be proficient in data entry, and have experience in a fast-paced office environment.Key Responsibilities:Respond to customer inquiries via phone and...
-
Customer Service Representative
4 weeks ago
Omaha, Nebraska, United States Public Storage Full timebJob Summary/bbrbrAs a Customer Service Representative at Public Storage, you will be responsible for providing exceptional customer service to our clients. This includes assessing their storage needs, making suggestions, and selling packing and moving supplies. You will also be responsible for daily storage unit inspections, auditing cash drawers, and...
-
Customer Service Representative
1 month ago
Omaha, Nebraska, United States Public Storage Full timeJob DescriptionAt Public Storage, we're looking for a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our self-storage...
-
Customer Service Representative
4 weeks ago
Omaha, Nebraska, United States PENFED Credit Union Full timeJob DescriptionOverviewAt PenFed Credit Union, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our service center, you will be responsible for providing exceptional customer service to our members.Key ResponsibilitiesAnswer incoming calls and respond to member inquiries in a timely and professional...
-
Customer Service Representative
4 weeks ago
Omaha, Nebraska, United States Little King Deli and Subs Full timeJob OverviewWe are seeking a highly motivated and energetic individual to join our fast-paced team as a Customer Service Representative. As a key member of our crew, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and safe work environment.Key Responsibilities:Welcoming...
-
Customer Service Representative
4 weeks ago
Omaha, Nebraska, United States Centris Federal Credit Union Full timeJob OverviewWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing top-notch service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key Responsibilities:Provide...
-
Customer Service Representative
4 weeks ago
Omaha, Nebraska, United States Agiliti Health, Inc. Full timeJob Summary:Agiliti Health, Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering and managing medical equipment to customers across the country. This is a unique opportunity to work with a leading healthcare company and make a real impact on patient...
-
Customer Service Representative
4 weeks ago
Omaha, Nebraska, United States Canon Full timeAbout the Role As a Customer Service Representative at Canon, you will be responsible for delivering exceptional customer experiences by providing prompt and accurate service to our clients. Your impact will be felt throughout the organization as you work to ensure customer satisfaction and resolve any issues that may arise.Your Impact - You will be the...
-
Bilingual Customer Service Representative
4 weeks ago
Omaha, Nebraska, United States North End Teleservices, LLC Full timeJob SummaryWe are seeking a highly skilled and bilingual customer service representative to join our team at North End Teleservices, LLC. As a customer service representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key Responsibilities:Respond...