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Customer Service Representative

2 months ago

Westminster, Colorado, United States Bright Horizons Children's Centers Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. In this role, you will play a critical part in delivering exceptional service to our clients and their employees, providing tuition assistance and support.

Key Responsibilities
  • Assist client employees with tuition assistance provided by their employer
  • Maintain a high level of energy and enthusiasm for Bright Horizons Family Solutions, its mission, values, and philosophy
  • Maintain a high level of customer satisfaction with both internal and external customers
  • Answer incoming calls in a timely manner as identified by service level standards
  • Meet minimum performance standards
What You Can Expect

This is a full-time role that includes a range of benefits, including health care, retirement, accrued vacation and sick time, paid holidays, and disability insurance. You will also have the opportunity to participate in on-site training and development programs to help you succeed in your role.

Life at Bright Horizons

At Bright Horizons, we are committed to creating a workplace that is inclusive, supportive, and fun. Our employees are the heart of our company, and we offer a range of benefits and programs to help you grow and succeed in your career. We are an equal opportunities employer and welcome applications from diverse candidates.