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Sales Operations Supervisor: Frankies Bikinis

2 months ago

New York, New York, United States Leap Full time
Position Overview

We are seeking a motivated Sales Supervisor for Frankies Bikinis to join our dynamic team. This position is essential in cultivating a premier retail team and ensuring an exceptional customer journey.

Key Responsibilities:
  • Inspire and lead a team to deliver unforgettable in-store experiences while fostering a supportive atmosphere.
  • Collaborate with the Store Leader to implement strategies that enhance sales and customer engagement.
  • Maintain high standards of store presentation, including cleanliness, visual displays, and operational duties such as inventory management and shipment processing.
  • Assist with promotional events and new store launches as required.
  • Adapt to and utilize new technologies and systems; familiarity with platforms like Shopify, Endear, Slack, and Google Office is advantageous.
  • Work independently and efficiently under pressure, ensuring completion of store opening and closing tasks.
  • Maintain a flexible work schedule, including availability during evenings, weekends, and holidays.
  • Possess one or more years of management experience, whether direct or indirect.
  • Have two or more years of experience in customer service or retail, preferably in a related field.
  • Must be at least 18 years old.
  • Exhibit an active presence on the sales floor, capable of standing and walking for extended periods.
  • Comfortable using a ladder and able to lift up to 50 pounds.
Ideal Candidate Profile:
  • People-Oriented Leader: Effectively motivates and guides others through coaching and mentoring, contributing to the development of future leaders.
  • Customer-Centric: Strives to build authentic connections, anticipates customer needs, and possesses outstanding sales abilities.
  • Adaptable and Innovative: Navigates a complex environment with agility, maintaining a growth mindset to identify challenges and devise creative solutions.
  • Collaborative Team Player: Actively seeks and offers feedback, thriving on relationship-building and teamwork.
  • Professional and Accountable: Demonstrates punctuality, integrity, and a strong work ethic.
  • Brand Enthusiast: Stays informed about industry trends and demonstrates a passion for educating others about products.
  • Detail-Oriented: Operates with efficiency and effectiveness, consistently delivering high-quality work.
Success Metrics:
  • Achieve sales targets through key performance indicators such as Conversion Rate, Average Order Value (AOV), and Units Per Transaction (UPT).
  • Engage in client outreach and networking to enhance customer satisfaction and loyalty.
  • Effectively complete tasks and meet deadlines.
Benefits:
  • Employee discount and wardrobe allowance for participating brands.
  • Eligibility for bonuses.
  • 401K plan.
  • Accrued paid time off for eligible employees.
  • Medical, dental, and vision benefits for those averaging 32 hours or more per week.
  • Employee Assistance Program.

If you are passionate about supporting emerging brands and contributing to the evolution of retail, this opportunity could be the perfect fit for you.