Restaurant General Manager

3 weeks ago


England, United States DL Rogers Corp - Sonic Full time
Job Description

At DL Rogers Corp - Sonic, we're looking for a highly skilled and motivated Restaurant General Manager to join our team. As a key member of our leadership team, you will be responsible for leading our drive-in restaurant team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:
  • Team Leadership: Manage, train, and develop a high-performing team of restaurant employees to ensure excellent customer service and sales growth.
  • Restaurant Operations: Direct and assign restaurant employees to ensure all aspects of food service meet operational standards, including food preparation, customer service, and restaurant maintenance.
  • Employee Management: Adhere to and monitor employee compliance of the restaurant employee handbook, policies, and practices, including recruiting, interviewing, and selecting new employees.
  • Inventory Management: Monitor and maintain restaurant inventory levels, including ordering food, paper, and other supplies within cost control procedures.
  • Customer Service: Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times, including resolving guest complaints and providing excellent customer service.
  • Marketing and Sales: Develop and implement a marketing plan to drive sales growth and increase customer loyalty.
Requirements:
  • Education: High school diploma or equivalent required; advanced studies in business, restaurant management, or related fields preferred.
  • Experience: Minimum of two (2) years of restaurant management experience (QSR preferred), with experience running shifts without supervision.
  • Skills: Leadership and supervisory practices and skills; effective verbal and written communication skills; basic accounting and computer skills; ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.


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