Enterprise Salesforce Business Analyst
2 weeks ago
AECOM is seeking an experienced Enterprise Salesforce Business Analyst to join our team. As a key member of our Enterprise Application team, you will be responsible for supporting a global user community and internal departments.
Key Responsibilities- Partner with business stakeholders to understand requirements and priorities
- Partner with team members to understand and document enhancement requests
- Build process flows to illustrate current and future processes
- Interpret data schema diagrams produced by Salesforce to understand data relationships between objects
- Collaborate with Oracle DB teams and business analytics teams when necessary to make integration updates
- Engage in design and code reviews for new enhancements with an offshore development team
- Engage in testing activities to confirm requirements before passing on testing to business stakeholders
- Assist with release management duties by enforcing the release process and conducting component review meetings
- Monitor the test process for monthly releases by tracking statuses and completion activities
- Ensure adherence to security requirements and processes to maintain the highest level of protection for source code, secure interfaces, passwords, data, etc.
- Bachelor's degree in Computer Science, Finance, or similar plus at least 4 years of relevant work experience, or demonstrated equivalency of experience and/or education
- 3+ years of experience in end-to-end SDLC processes and methodologies in both custom application and non-custom application environments
- Proven ability to perform large-scale Systems Analysis, including data mapping and requirements translation into functional solutions
- Ability to communicate business needs to technical people and to communicate and simplify complex technical information for non-technical people
- Ability to manage expectations with business partners and technical teams
- Must have experience with custom Platform and professional services solutions
- Prior experience with solutions that integrate with other applications or solutions
- Experience in waterfall and agile hybrid methodologies
- Strong project management skills and ability to work independently and report out as needed
- Ability to collaborate across IT disciplines and teams, including 3rd parties
- Experience delivering results using an offshore application development model
- Broad knowledge of technology and how to connect technology to business problems
- Experience working in similarly large, complex, and global organizations
- Salesforce certifications
- Data modeling experience
- APEX and Visual Force coding experience
- Experience with Salesforce Lightning components
- Prior experience connecting Salesforce or Oracle EBS
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