Vice President, Services Lead

2 weeks ago

Tampa, Florida, United States Hispanic Technology Executive Council Full time
Job Summary

The Services Control Testing Utility is responsible for assessing the adequacy of Controls, Monitoring and Testing Tools that are executed by the Services businesses. This position will report to the Services Controls Assessment Lead and is an execution-oriented role that is responsible for controls performance assessment and assurance for Services controls as well as monitoring and testing tools.

Key Responsibilities
  • Executes control design assessments, monitoring design assessments, and testing design assessments for controls operated by the Services business in line with applicable Policies, Procedures, and Standards.
  • Handles exception communications by confirming proposed outliers and reviewing them with control owners and in-business risk and control team members from the covered business/function.
  • Develops control monitoring and testing tools and associated procedures in line with applicable Policies, Procedures, and Standards.
  • Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
  • Supports the adoption of the new MCA Standards and Procedures and the build out of the central controls testing capability.
  • Takes responsibility for their own book of work and prioritizes potentially competing deliverables.
  • Supports training of assessment officers on processes, systems, and execution of control assessment activities, which may include cross-training onshore and offshore staff across the Services Control Assessment & Testing Team.
  • Maintains relationships and drives accountability with partners, peers, and other stakeholders to drive control assessment and testing's success in support of the business's strategy.
  • Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.
  • Supports other relevant work efforts of the department where needed and as directed by their manager.
Qualifications
  • Relevant experience in risk and controls (First, Second, or Third Line) and/or a strong background in Operations.
  • Advanced knowledge and experience in controls design, execution, and/or control testing.
  • Experience in Services products and distribution channels is a must.
  • Excellent understanding of MCA (Managers Control Assessment) or equivalent risk and control frameworks and processes at peer firms.
  • Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
  • Strong communication, written, and presentation skills.
  • Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
  • Independent thinker and able to perform a credible challenge of businesses/functions.
  • Ability to work independently and effectively on virtual teams, including across different geographies and time zones preferred.
Travel Requirement
  • Less than 10%.
Education
  • University degree preferred.

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