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Patient Access Coordinator

2 months ago


Morristown, Tennessee, United States Atlantic Health System Full time
About the Role

Atlantic Health System is seeking a Full Time Patient Access Representative in the Patient Access Department at Morristown Medical Center to work Monday through Thursday from 9am to 5pm, Friday from 7am to 3pm with a required Saturday rotation.

Key Responsibilities
  • Play a vital role in the patient and family experience, serving as an initial point of contact within our health system.
  • Secure accurate information, interpret and communicate patient responsibility, and ensure accurate patient identification for the financial and operational success of the organization.
  • Greet customers with a smile and address customers by name in a courteous, respectful, and professional manner.
  • Attempt to resolve customer questions and concerns.
  • Adapt to changes in the work environment, meet shift expectations, and handle challenging customers.
Requirements
  • High School Diploma or equivalent.
  • Any legally or reasonably expected certifications needed for the function and level.
  • Customer service experience.
  • Applicable experience within Revenue Cycle.
  • Electronic Medical Record (EMR) experience, preferably EPIC.
About Us

Atlantic Health System is a leading non-profit healthcare system in the nation, committed to delivering high-quality care to our patients and communities. Our facilities and sites of care include Morristown Medical Center, Overlook Medical Center, Newton Medical Center, Chilton Medical Center, Hackettstown Medical Center, Goryeb Children's Hospital, CentraState Healthcare System, Atlantic Home Care and Hospice, Atlantic Mobile Health, and Atlantic Rehabilitation.

Our Commitment

We are committed to building healthier communities, providing exceptional patient care, and fostering a positive work environment for our team members. We offer a range of benefits, including competitive salaries, comprehensive health insurance, and opportunities for professional growth and development.