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Administrative Coordinator

2 months ago

Tinley Park, Illinois, United States The University of Chicago Medicine Full time

Position Overview:

Become an integral part of a leading academic healthcare institution, UChicago Medicine Care Network, as a Receptionist within our General Surgery department. This role requires full-time, on-site engagement.

The Receptionist is responsible for executing essential administrative and office tasks, which include but are not limited to managing appointment schedules, handling incoming calls, and maintaining patient records.

Key Responsibilities:

  • Respond to and manage telephone inquiries in a professional manner, documenting messages for medical staff.
  • Coordinate patient appointments and medical procedures in accordance with established protocols.
  • Gather accurate patient information, ensuring all registration documents are completed and processing payments for services rendered.
  • Facilitate the transfer of patient information to authorized parties, ensuring compliance with confidentiality regulations.
  • Welcome and assist patients and visitors, providing guidance while upholding patient privacy.
  • Fulfill assigned organizational duties, including promoting patient rights, responding to emergency situations, and reporting relevant issues to supervisors.
  • Perform additional tasks as assigned.

Qualifications:

  • High school diploma or equivalent required.
  • A minimum of two years of experience in a healthcare setting is preferred.
  • Proficiency in database management and office applications.
  • Strong interpersonal skills with a proven ability to collaborate effectively in a team environment.
  • Excellent verbal communication skills, with the ability to prioritize and organize tasks efficiently.
  • Basic computer literacy is essential.
  • Ability to handle sensitive interactions with discretion and professionalism.

Preferred Skills:

  • Experience with computerized scheduling systems.

Position Details:

  • Job Type: Full-Time
  • Shift: Daytime
  • Department: General Surgery
  • Employment Status: Non-Union

UChicago Medicine is committed to providing exceptional healthcare with compassion and respect for every individual. We seek dedicated professionals who share our mission to advance medical innovation and serve the community's health needs.

UChicago Medicine is an equal opportunity employer, welcoming applicants from diverse backgrounds and experiences.

Compliance with COVID-19 vaccination requirements is mandatory for employment.