IT Support Specialist
4 weeks ago
Job Title: IT Support Specialist
Job Summary: Ninyo & Moore is seeking an IT Support Specialist to provide Level 1 & 2 help desk support to users throughout the company. The successful candidate will work along with the entire IT team on various department projects, including support for desktop PCs and laptops, troubleshooting and repair of hardware and software problems, management of users in Windows network environment, server management in VMWare virtual environment, and iOS/Android mobile device support.
Responsibilities:
- Provide Level 1 & 2 help desk support to users throughout the company.
- Work along with the entire IT team on various department projects.
- Support desktop PCs and laptops.
- Troubleshoot and repair hardware and software problems.
- Manage users in Windows network environment.
- Manage servers in VMWare virtual environment.
- Support iOS/Android mobile devices.
Requirements:
- A.S./B.S. degree in a related field or relevant experience and certifications.
- Strong background in all versions of Windows, Microsoft Office, and Microsoft Server.
- Skills in Windows deployment/configuration, Active Directory, DHCP, DNS, and WINS.
- Ability to work in a team environment and demonstrate professional and efficient communication skills.
- Ability to maintain a positive and calm demeanor when dealing with technical emergencies.
Preferred Skills:
- Knowledge of Wireless Standards, network security, and firewalls.
- Data backup and recovery procedures.
- Databases.
- Troubleshooting and repairing printing issues.
Compensation: 25-30 Hourly Wage
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