Current jobs related to Director of Claims Operations - San Antonio, Texas - USAA - United Services Automobile Association

  • Claims Operations Executive Director

    4 weeks ago

    San Antonio, Texas, United States USAA Full time

    Why USAA? As the Claims Operations Executive Director, you will be accountable for delivering operational business results at scale for auto, property, or other claims teams. Your responsibilities will include member service, paying what we owe, controlling expenses, employee engagement, quality, operational risk, and compliance across multiple MSTs. You...

  • Claims Operations Manager

    3 weeks ago

    San Antonio, Texas, United States Usaa Full time

    Job Title: Manager, Claims OperationsJob Summary: We are seeking a dedicated Manager, Claims Operations to lead a team of Auto Injury Examiners at USAA. The successful candidate will have a strong background in claims handling and leadership experience.Key Responsibilities:Lead and Manage Team: Direct a team of Auto Injury Examiners responsible for...

  • Customer Service Claims Representative

    4 weeks ago

    San Antonio, Texas, United States USAA Full time

    About the Role:We are seeking a highly skilled Customer Service Claims Representative to join our team at USAA. As a key member of our contact service center, you will be responsible for providing exceptional claims service to our members regarding auto and property First Notice of Loss (FNOL) claims.Key Responsibilities:Document First Notice of Loss by...

  • Associate Property Claims Adjuster

    4 weeks ago

    San Antonio, Texas, United States USAA Full time

    About the Role:USAA is seeking a dedicated professional to work in our San Antonio Home office as a Property Claims Adjuster. This role will involve investigating, evaluating, negotiating, and settling low complexity property insurance claims.Key Responsibilities:Proactively manage assigned claims caseload comprised of low complexity claims that require...

  • Medical Claims Examiner

    4 weeks ago

    San Antonio, Texas, United States TRIAD Full time

    Job Title: Medical Claims ExaminerJob Summary:TRIAD is seeking a highly skilled Medical Claims Examiner to join our team. As a Medical Claims Examiner, you will be responsible for accurately processing health plan delegated claims, addressing provider inquiries, and handling various administrative tasks within the department.Key Responsibilities:Process...

  • Claims Resolution Specialist

    4 weeks ago

    San Antonio, Texas, United States University Health Full time

    POSITION SUMMARY/RESPONSIBILITIES As a Claims Resolution Specialist at University Health, you will analyze complex problems related to claim payments, eligibility, and system issues that affect claims payment. You will work cooperatively with Configuration in testing of contracts used in business operations and reporting to assure auto adjudication....

  • Risk Management Claims Associate

    4 weeks ago

    San Antonio, Texas, United States City of San Antonio Texas Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Claims Support Specialist to join our team at the City of San Antonio Texas. In this role, you will provide administrative support for the Claims Section in the Office of Risk Management, assisting with the processing and administration of claims information.Key ResponsibilitiesAssist with the...

  • Claims Associate

    4 weeks ago

    San Antonio, Texas, United States USAA Full time

    About the Role:USAA is seeking a dedicated professional to work in our San Antonio Home office as an Entry Level Property Claims Adjuster. This role may be a new career for you, and we are willing to invest in your growth and development.As an Entry Level Property Claims Adjuster, you will work within defined guidelines and framework to investigate,...

  • Operations Director

    1 month ago

    San Antonio, Texas, United States Enhance Recruiting Full time

    Job OverviewWe are seeking an experienced and results-driven Operations Manager to lead our Vegetation Management Department in the San Antonio / Austin area. This is a great opportunity to join a dynamic team and thrive in a professional and fun-loving work environment.Key Responsibilities:Manage all aspects of the Vegetation Management Department,...

  • Associate Property Claims Adjuster

    4 weeks ago

    San Antonio, Texas, United States USAA Full time

    About the Role:USAA is seeking a dedicated professional to work in our San Antonio Home office for future property claims customer service opportunities. This role may be a new career for you, and we are willing to invest in your growth and development.Key Responsibilities:Investigate, evaluate, negotiate, and settle low complexity property insurance...

  • Senior Claims Examiner

    4 weeks ago

    San Antonio, Texas, United States Optum Full time

    Optum Job DescriptionAt Optum, we deliver care and technology to help millions of people live healthier lives. We're seeking a Senior Claims Examiner to join our team in reviewing, analyzing, and researching complex health care claims. As a Senior Claims Examiner, you will be responsible for identifying discrepancies, verifying pricing, confirming prior...

  • Medical Claims Examiner

    4 weeks ago

    San Antonio, Texas, United States Optum Full time

    Job SummaryOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and...

  • Director of Operations

    1 month ago

    San Antonio, Texas, United States My Melrose Full time

    Job Title: Director of OperationsThe Director of Operations is a key role on the senior leadership team at My Melrose, reporting directly to the President/COO. This individual will have broad operational expertise, understanding both strategic and tactical elements of building a world-class Operations Organization.Key Responsibilities:Leadership and...

  • Workers' Compensation Claims Investigator

    4 weeks ago

    San Antonio, Texas, United States The Hartford Full time

    We're committed to delivering exceptional customer service and making a positive impact in the lives of our customers. As a Workers' Compensation Claim Representative, you'll play a critical role in planning, recommending, and executing the investigation of workers' compensation claims.This position requires strong analytical and problem-solving skills, as...

  • Director of Operations

    1 month ago

    San Antonio, Texas, United States OneTouch Direct Full time

    Job Title: Assistant DirectorAt OneTouch Direct, we are seeking a highly motivated and experienced Assistant Director to join our team. As a key member of our leadership team, you will be responsible for the overall operational execution and management of our call center staff, with a focus on achieving targeted KPIs and profitability metrics.Key...

  • Operations Director

    3 weeks ago

    San Antonio, Texas, United States KYDA Partners Ltd Full time

    At KYDA Partners Ltd, we are seeking an experienced Operations Director to join our team. The ideal candidate will have a strong background in equipment validation and maintenance, with a proven track record of success in regulated industries.The successful candidate will be responsible for overseeing the validation, maintenance, and repair of specialized...

  • Operations Director

    4 weeks ago

    San Antonio, Texas, United States Gusto Group USA Full time

    Director of Operations Job DescriptionThe Director of Operations will lead operational excellence across Gusto Group's diverse restaurant and catering concepts, ensuring each brand meets and exceeds financial, operational, and customer satisfaction goals.Key Responsibilities:Operations & Strategic Leadership: Directly work with ownership to align operations...

  • Operations Director

    4 weeks ago

    San Antonio, Texas, United States Westin Riverwalk San Antonio Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Director to join our team at the Westin Riverwalk San Antonio. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest satisfaction, and driving business growth.Key ResponsibilitiesLead and manage the...

  • Materials Management Operations Director

    1 month ago

    San Antonio, Texas, United States University Health Full time

    Job Title: Materials Management Operations DirectorUniversity Health is seeking a highly skilled and experienced Materials Management Operations Director to lead our logistics and inventory control functions. The ideal candidate will have a strong background in supply chain management and a proven track record of success in directing and supervising...

  • Director of Clinical Operations

    6 days ago

    San Antonio, Texas, United States CHRISTUS Health Full time

    Job OverviewThe Director of Clinical Operations will play a vital role in managing the nursing services and staff for a department at CHRISTUS Health. This position is responsible for ensuring quality and full compliance with relevant policies and standards. As a leader, the Director will oversee the delivery of high-quality patient care, foster a culture of...

Director of Claims Operations

1 month ago

San Antonio, Texas, United States USAA - United Services Automobile Association Full time
Job Title: Director of Claims Operations

At USAA, we're committed to delivering exceptional service to our members. As a Director of Claims Operations, you'll play a critical role in leading our claims contact center teams to achieve business results and drive member satisfaction.

About the Role

We're seeking a seasoned leader with a strong background in claims operations and customer service. As a Director of Claims Operations, you'll be responsible for:

  • Leading multiple teams in our new Claims Contact Center
  • Developing and implementing strategies to improve claims handling and member service
  • Coaching and developing managers to achieve business results and drive member satisfaction
  • Ensuring compliance with regulations and policies
  • Providing guidance on technical matters and monitoring claims reserves
What You'll Need

To be successful in this role, you'll need:

  • A Bachelor's degree or 4 years of related experience
  • 8 years of progressive customer service, operational, military or leadership experience, including 6 years of P&C experience with 4 years in claims
  • 3 years of direct team lead or management experience
  • Demonstrated team leadership, cross-functional collaboration, and claims accountabilities
What We Offer

As a Director of Claims Operations at USAA, you'll enjoy a competitive salary range of $138,230.00 - $248,810.00, plus a comprehensive benefits package, including medical, dental, and vision plans, 401(k), pension, life insurance, and paid time off. We're committed to supporting your career growth and development through ongoing training and education opportunities.