Claims Associate

4 days ago


San Antonio, Texas, United States USAA Full time

About the Role:

USAA is seeking a dedicated professional to work in our San Antonio Home office as an Entry Level Property Claims Adjuster. This role may be a new career for you, and we are willing to invest in your growth and development.

As an Entry Level Property Claims Adjuster, you will work within defined guidelines and framework to investigate, evaluate, negotiate, and settle low complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements.

Key Responsibilities:

  • Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources.
  • Determine and negotiate low complexity claims settlement.
  • Coordinate with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes.
  • Maintain accurate, thorough, and current claim file documentation throughout the claims process.

What We Offer:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.



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