Director of Operations

2 days ago


San Antonio, Texas, United States My Melrose Full time
Job Title: Director of Operations

The Director of Operations is a key role on the senior leadership team at My Melrose, reporting directly to the President/COO. This individual will have broad operational expertise, understanding both strategic and tactical elements of building a world-class Operations Organization.

Key Responsibilities:
  • Leadership and Development: Inspires excellence by serving as a model of performance across all areas of the company, developing a reputation as a 'go-to' person who is a valued business partner, respected for their knowledge and desire to assist.
  • Customer Focus: Owns customer service measurements and metrics, develops best practices to improve the customer experience, and manages HQ workload to ensure an appropriate 'gulp rate' in the field.
  • Operational Excellence: Responsible for organizing and coordinating Melrose daily operations, ensuring all operational policies and procedures are accurately documented and communicated.
  • Collaboration and Communication: Supports the Upper Field Leadership Team and serves as their primary home office contact, managing travel for HQ and Field Teams as needed.
Requirements:
  • Education and Experience: College degree in an associated field or 5-10 years of industry experience equivalent.
  • Leadership and Organizational Skills: Proven experience in implementing strategies, policies, and procedures, with exceptional leadership, organizational, and communication skills.
  • Problem-Solving and Adaptability: A prolific multi-tasker, able to handle a dynamic workload calmly, with proven problem-solving skills and familiarity with legal rules and guidelines that intersect operations.

This is an onsite position at the My Melrose Headquarters in San Antonio, Texas.



  • San Antonio, Texas, United States Noor Staffing Group Full time

    Job Title: Director of Operations / Operations DirectorJob Summary: We are seeking an experienced Director of Operations to lead the daily operations of our home health company in San Antonio, TX. The successful candidate will be responsible for driving business growth, managing scheduling, and ensuring the highest standards of patient care.Key...

  • Operations Director

    3 weeks ago


    San Antonio, Texas, United States Gonzaba Medical Group Full time

    Job SummaryAs a key member of the Gonzaba Medical Group team, the Operations Manager will report directly to the Director of Information Technology. The Director will provide clear objectives, timelines, resources, and responsibilities to support the current and future needs of the organization.Key ResponsibilitiesDesign and implement effective operations...


  • San Antonio, Texas, United States My Melrose Full time

    Director of OperationsThe Director of Operations is a key leadership role at My Melrose, reporting directly to the President/COO. This individual will have broad operational expertise, understanding both strategic and tactical elements of building a world-class Operations Organization.Key ResponsibilitiesLead by Example: Inspire excellence by serving as a...


  • San Antonio, Texas, United States TechHuman Full time

    IT Operations DirectorAt TechHuman, we're seeking a seasoned IT Operations Director to lead our hospitality technology initiatives. As a key member of our team, you'll be responsible for driving IT transformation, developing strategic programs, and overseeing IT systems leadership.Must-Haves:8+ years of professional experience in IT Support or Operations5+...


  • San Antonio, Texas, United States TechHuman Full time

    IT Operations DirectorAt TechHuman, we're seeking a seasoned IT Operations Director to lead our team in delivering exceptional IT services. As a key member of our leadership team, you'll be responsible for driving strategic IT program development and ensuring seamless IT systems leadership.Must-Haves:8+ years of professional experience in IT Support or...


  • San Antonio, Texas, United States Noor Staffing Group Full time

    Director of Operations Job DescriptionCompany Overview:Noor Staffing Group is a leading home health care provider offering comprehensive services to adult and pediatric patients across Texas. Our mission is to enhance the quality of life for our patients while ensuring their safety and comfort within their homes.Job Summary:We are seeking an experienced...

  • Operations Director

    1 month ago


    San Antonio, Texas, United States Crunch Fitness Full time

    Job DescriptionJob Title: Operations DirectorJob Summary:Crunch Fitness is seeking an experienced Operations Director to join our team. As a key member of our management team, you will be responsible for ensuring the smooth and efficient operation of our clubs.Key Responsibilities:Maintain a high level of knowledge about the club's programs, facilities,...


  • San Antonio, Texas, United States Centre Club Full time

    Job Title: Director of OperationsCentre Club is seeking a highly skilled and experienced Director of Operations to lead our daily operations and ensure exceptional service to our members.Key Responsibilities:Oversee the entire operations of the club, including dining, events, membership services, and facilities management.Implement policies and procedures...


  • San Antonio, Texas, United States Gusto Group USA Full time

    Job Title: Director of OperationsGusto Group USA is seeking a highly skilled and experienced Director of Operations to lead our operations team and drive business growth across our diverse restaurant and catering concepts.Job Summary:The Director of Operations will be responsible for spearheading operational excellence, ensuring consistency across brands,...


  • San Antonio, Texas, United States Connect Staffing Professional Full time

    Job Title: Director of OperationsJob Summary:Connect Staffing Professional is seeking a skilled and results-oriented Director of Operations to lead operational functions in the Dominion, TX office. The ideal candidate will have a strong background in managing healthcare operations within a practice setting, particularly focused on wound care, Medicare,...


  • San Antonio, Texas, United States OneTouch Direct Full time

    Job Title: Assistant DirectorAt OneTouch Direct, we are seeking a highly motivated and experienced Assistant Director to join our team. As a key member of our leadership team, you will be responsible for the overall operational execution and management of our call center staff, with a focus on achieving targeted KPIs and profitability metrics.Key...


  • San Antonio, Texas, United States USAA - United Services Automobile Association Full time

    Job Title: Director of Claims OperationsAt USAA, we're committed to delivering exceptional service to our members. As a Director of Claims Operations, you'll play a critical role in leading our claims contact center teams to achieve business results and drive member satisfaction.About the RoleWe're seeking a seasoned leader with a strong background in claims...


  • San Antonio, Texas, United States HEI Hotels & Resorts Full time

    Director of Operations Job DescriptionAt HEI Hotels & Resorts, we are seeking a highly skilled and experienced Director of Operations to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel meets the highest...

  • Operations Director

    3 weeks ago


    San Antonio, Texas, United States Action Behavior Centers Full time

    Transform Lives as an Operations Manager at Action Behavior CentersAs an Operations Manager at Action Behavior Centers, you will lead the overall operations of our facilities, fostering a supportive work environment and driving excellence in clinical outcomes. Your goal will be to empower children with autism to achieve their full potential, working closely...


  • San Antonio, Texas, United States Connect Staffing and Consulting Full time

    Job Title: Director of OperationsJob Summary:We are seeking a highly skilled and results-oriented Director of Operations to spearhead the operational functions at our Dominion, TX office. This pivotal role requires a seasoned professional with a robust background in healthcare operations, particularly those familiar with the intricacies of wound care...


  • San Antonio, Texas, United States BayMark Health Services Full time

    Regional Director of OperationsBayMark Health Services is seeking a highly skilled and experienced Regional Director of Operations to lead our Opiate Treatment Program. The successful candidate will be responsible for developing and executing business strategies that drive profitable growth within an assigned geography, while managing resources and expenses...


  • San Antonio, Texas, United States Worldwide Clinical Trials Full time

    Job Title: Director of Clinical OperationsWorldwide Clinical Trials (Worldwide) is a leading global contract research organization (CRO) that works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications. We are seeking a highly skilled and experienced Director of Clinical Operations to join...


  • San Antonio, Texas, United States Cooper Connect Full time

    Restaurant Director **About the Role** We are seeking a highly motivated and experienced Restaurant Director to join our team at Cooper Connect. As a key member of our leadership team, you will be responsible for driving operational excellence and delivering remarkable results across all areas of the restaurant. **Key Responsibilities** * Deliver...


  • San Antonio, Texas, United States Cooper Connect Full time

    Restaurant Director **About the Role** We are seeking a highly motivated Restaurant Director to lead our team at Cooper Connect. As a key member of our management team, you will be responsible for driving operational excellence and delivering remarkable results across all areas of the restaurant. **Key Responsibilities** * Deliver operational excellence...

  • Operations Director

    3 days ago


    San Antonio, Texas, United States Action Behavior Centers Full time

    Operations Manager Job DescriptionAs a key member of our leadership team, the Operations Manager will oversee the overall operations of our facilities, ensuring a supportive work environment, financial stability, and compliance with regulatory requirements. This role requires a strong leader who can cultivate a culture of excellence, drive business growth,...