Insurance Account Specialist

1 week ago


Austin, Texas, United States Mac Freeman - State Farm Agent Full time
Position Overview

Benefits:

  • Simple IRA with Company Matching
  • Performance-based bonuses
  • Company-sponsored events
  • Competitive salary structure
  • Flexible working hours
  • Career advancement opportunities
  • Comprehensive training and development programs

ROLE SUMMARY:
Mac Freeman - State Farm Agent is in search of a detail-oriented and efficient professional to undertake administrative responsibilities and assist insurance agents in attracting and retaining clients. As an Insurance Account Specialist within our agency, your meticulousness, commitment to client service, and sales-oriented mindset will prepare you for this dynamic role. Your contributions as a proactive individual who excels in a fast-paced setting will create pathways for career growth and increased earnings.


We are eager to integrate your enthusiasm and marketing insights into our team as we work towards mutual success.


KEY RESPONSIBILITIES:

  • Develop and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Utilize a customer-centric, needs-based assessment approach to inform clients about insurance choices.
  • Employ exceptional communication skills to effectively address customer needs while fostering business growth.

REQUIRED QUALIFICATIONS:

  • Strong dedication to customer service excellence
  • Previous sales experience preferred (including outside sales, inside sales, retail sales, or telemarketing)
  • Ability to secure Property and Casualty License
  • Ability to obtain a Life/Health License
  • Capability to meet mutually established marketing objectives
  • Interest in promoting products and services tailored to customer requirements

ADDITIONAL BENEFITS:

  • Base salary plus commission/bonus structure
  • Paid time off, including vacation and personal/sick days
  • Health insurance benefits
  • Profit-sharing opportunities
  • Potential for growth and advancement within the office


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