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Early Employment Program Manager

2 months ago

Charlottesville, Virginia, United States International Rescue Committee Full time

Job Summary:

The International Rescue Committee (IRC) is seeking a highly skilled and experienced Early Employment Program Manager to join our team. As a key member of our Employment Services department, you will be responsible for managing and enhancing the provision of services to IRC participants enrolled in the Matching Grant (MG) and Refugee Social Services (RSS) employment programs.

Key Responsibilities:

  • Program Management: Provide leadership, development support, and supervision to early employment staff by leading team meetings, providing individual supervision, coaching, and goal setting, managing workload and prioritizing tasks, and helping staff troubleshoot challenges.
  • Client Services: Oversee the provision of client services, including outreach and recruitment, program orientation, intake, assessments, job readiness training, job counseling, employment case management, and job placement services, to ensure all program requirements and IRC standards of care are met.
  • Program Oversight: Ensure all programs fulfill funder and agency requirements for documentation, case files, data tracking, and other areas of administrative compliance, coordinate quality assurance efforts, and monitor progress towards programmatic performance requirements.
  • Team Participation: Work as part of a team to provide comprehensive, strength-based services to IRC clients through coordination of cases and effective communication between team members and departments.

Requirements:

  • University degree preferred, preferably in Social Work, Human Services, or a related field of study, or equivalent work experience.
  • Minimum three years of experience securing employment opportunities for clients, either in refugee resettlement, other workforce development field, or closely related area of social service delivery.
  • Prior experience supervising, supporting, and training staff.
  • Demonstrated ability to promote an organizational culture that reflects IRC's core values of service, accountability, integrity, and equality.
  • Excellent written and oral communications skills in English; proficiency in a language spoken by client populations a plus.
  • Proficiency in Microsoft Office applications.
  • Valid driver's license, access to personal, insured vehicle, and the ability to travel regularly throughout the service delivery area.