Customer Service Representative

1 week ago


Greenwood, South Carolina, United States VELUX Full time

**Job Summary**

The Customer Service Representative position at VELUX is a part-time role that requires excellent communication skills and a strong ability to represent the company through various mediums. This position plays a crucial role in supporting sales and marketing efforts, and the ideal candidate will be able to effectively handle customer inquiries, resolve issues, and provide product information.

**Key Responsibilities:**

  • Handle customer calls and respond to inquiries in a professional and courteous manner
  • Resolve customer complaints and issues in a timely and effective manner
  • Provide product information and specifications to customers
  • Assist with sales order entry and management
  • Participate in training and development programs to improve product knowledge and customer service skills

**Requirements:**

  • A minimum of an Associate's Degree is required
  • Previous call-center customer service experience is preferred
  • Excellent communication and problem-solving skills
  • Ability to work Saturdays
  • Working knowledge of computers and software applications

**VELUX is an Equal Opportunity Employer**

We are committed to creating a diverse and inclusive work environment that values and respects all employees. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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