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Technical Project Coordinator

4 weeks ago


Jonesboro, Arkansas, United States OptusAvance Consulting Full time
About the Job:

Job Summary:
The Project Manager will work closely with our sales team, customers, technical experts, and subcontractors to ensure the successful execution of projects from start to finish. This includes reviewing Statements of Work, creating and maintaining project plans and schedules, scheduling technicians, documenting progress, and ensuring all deliverables are met and customer satisfaction is achieved.

Key Responsibilities:

• Assist in the development and review of project Statements of Work

• Develop project plans and schedules necessary for the successful completion of projects and rollouts

• Negotiate, schedule, and coordinate project resources as needed, leveraging our resources whenever possible

• Place and/or coordinate equipment and material orders and shipments needed for projects

• Manage project scope, create change orders when needed, and gain customer approvals prior to authorizing additional work

• Conduct conference calls with customers and vendors to update project progress and status

• Estimate costs and take necessary action to keep projects on schedule and on budget

• Gather all project documentation, deliverables, and project costs to ensure proper costing and customer invoicing to complete a project

• Assist with the development of internal process documentation and external customer documentation

• Continually look for opportunities to improve the pre- or post-project/installation processes

• Handles complex and long-term projects

• Work is managed at project milestones

• Model appropriate behavior in regards to our Core Values and Code of Ethics policies and supports our team approach to quality to drive us forward

• Other duties or tasks as assigned by management

Requirements:

• Bachelor's degree (BA/BS) or equivalent experience

• 3-5 years of project coordination or project management experience. Prefer experience in a progressive, technically oriented environment

• Project Management certification (CAPM, PMP, or equivalent) or equivalent experience

• Experience utilizing Microsoft Office products including Word, Excel, PowerPoint, Visio, Project, and Outlook

• Attention to detail and great organizational skills

• Must be a team player with a positive attitude and able to demonstrate excellent customer service skills

This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and respond promptly and efficiently to change.