Customer Service Representative
5 days ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative at Planet Fitness Bloomington. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.
Key Responsibilities:
- Greet members, prospective members, and guests, providing a positive and welcoming experience.
- Handle all front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Take prospective members on tours of our facility and provide information about our services and amenities.
- Respond to member questions and concerns in a timely and professional manner.
- Assist in maintaining the neatness and cleanliness of the club.
Requirements:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
What We Offer:
- Potential for up to two raises per year.
- Great career advancement opportunities.
- Insurance benefits for full-time staff.
- 401k benefits based on eligibility.
Why Choose Planet Fitness Bloomington?
We pride ourselves on creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and employees to reach their full potential. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.
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