E-commerce Category Operations Specialist
4 days ago
TikTok Shop is redefining the e-commerce landscape with rich content and endless joy. As an E-commerce Category Operations Specialist, you will play a crucial role in shaping the category structure and attributes to meet customer needs and support business development.
Key Responsibilities
- Develop and maintain TTS categories and attributes, output rules, and management processes to ensure the underlying framework structure of categories meets customer needs and supports business development.
- Based on user behavior, market trends, and business development stages, collect and investigate internal and external needs and feedback, and continuously iterate on category structure and attributes.
- Collaborate with product and R&D teams to output product requirements and plans related to category operation, and improve the effective management and operation efficiency of the category platform through product development and operation implementation.
- Work with algorithm, product, search, and recommendation teams to realize the visual application of underlying category attribute data to various front-end shopping guide scenarios, and enhance the refined operation ability of the platform and consumer experience.
- 3+ years of work experience in the e-commerce industry.
- More than 2 years of e-commerce category operation experience on e-commerce platforms, with a good understanding and practice of category design methodology, product characteristics, and consumer behavior.
- Ability to use data and metrics to determine improvements.
- Strong analytical and problem-solving skills.
- Excellent communication, collaboration, and project management capabilities, with the ability to flexibly adjust strategies in complex situations.
- Experience in global corporations.
- Experience managing people and business operations end-to-end as a remote site leader.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. We are passionate about this and hope you are too. If you need assistance or a reasonable accommodation, please reach out to us.
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