TikTok E-commerce Operations Specialist

4 days ago


Seattle, Washington, United States Tik Tok Full time

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy to our users.

Our platform connects people from across the globe, and so does our workplace. At TikTok, we strive to create an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

We are committed to celebrating our diverse voices and creating an environment that reflects the many communities we reach.

Job Description

We are looking for a passionate and talented individual to join our product and operations team. As an E-commerce Operations Specialist, you will play a crucial role in building an e-commerce ecosystem that is innovative, secure, and intuitive for our users and brands.

Key Responsibilities:

  • Interview internal operation and strategy team to validate problems and solution approaches.
  • Create detailed feature specifications, including visual designs and expected behavior designs, by collaborating with UX.
  • Measure the success of the product/feature through relevant metrics and Key Performance Indicators (KPIs).
  • Improve and automate the seller assignment process within the operation team, driving efficiency and incremental revenue.

Requirements

5+ years of experience in product/service/project/program management or software development.

Indepth understanding of e-commerce business and CRM territory management.

Minimum of a Bachelor's Degree in a related field.

What We Offer

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws.



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