Senior E-commerce Operations Analyst
1 month ago
About The Commerce Team
The e-commerce industry has witnessed tremendous growth in recent years, and its future growth cannot be overlooked. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a seamless e-commerce experience to our users. We aim to make TikTok the commerce channel of choice for merchants, creators, and affiliates. With a strong focus on innovation, security, and user experience, we are looking for talented individuals to join our product and operations team. Key responsibilities:- Analyze e-commerce businesses, focusing on traffic efficiency, user behavior, and merchant operations.- Conduct in-depth analyses on merchant growth, traffic conversion, creator/content growth, and user behavior.- Monitor and analyze various operating indicators and drivers of the e-commerce operations team on a daily basis. - Develop short-term and long-term scale and revenue targets.- Establish a comprehensive indicator system and daily performance tracking mechanism. - Provide regular reports and insights to facilitate data-driven decision-making.- Track competition and identify opportunities based on e-commerce development characteristics and competitive methods.- Leverage insights from analysis to make informed recommendations for future business strategies.
Minimum Qualifications - 5 years experience of strategic and analytical experience at leading management consulting firm and/or tech/ecommerce companies.- Experience in e-commerce industry operation analysis, business analysis, data analysis, etc. - Strong analytical skills and problem-solving capabilities.- Excellent communication skills and can effectively handle cross-functional collaboration. - Experience with external/syndicated databases (e.g., Euromonitor, Ecommercedb, etc.). - Proficiency in Excel and PPT is a must. Preferred Qualifications- Experience with SQL, Python, Tableau, and other data visualization tools. - Competitor Analysis: specific experience in equity research, public market investing (e.g., hedge fund, mutual fund), and/or corporate finance/sharehold value consulting. - Deep understanding of Home & Garden, Furniture, Collectibles industries from previous projects or job.- Take proactive initiative to identify operational challenges, analyze problems, and autonomously develop and implement innovative solutions, demonstrating a motivated self-starter attitude focused on continuous improvement.
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