Guest Service Representative
4 weeks ago
The Kingston Resorts is a premier oceanfront resort on the north-end of Myrtle Beach, offering a unique blend of hospitality and relaxation. As a Guest Service Agent, you will be the face of our resort, providing exceptional service to our guests and ensuring their stay is nothing short of memorable.
Responsibilities:- Stay up-to-date on hotel operations, daily activities, and room products to provide accurate information to guests.
- Maintain complete knowledge of and comply with all departmental policies and procedures.
- Answer phone calls promptly and professionally, using correct salutations and telephone etiquette.
- Assess guest needs through open-ended questions and provide personalized recommendations.
- Describe room accommodations and amenities, and accommodate special requests as needed.
- Access guest history records to best serve guests and maintain accurate information.
- Resolve guest complaints in a timely and professional manner, ensuring guest satisfaction.
- Manage assigned bank and ensure accuracy of contracted monies, keeping the bank secure at all times.
- Communicate pertinent guest information to designated departments and personnel.
- Present folio to guests and resolve any disputed charges.
- Assist all departments and executives in obtaining necessary information regarding groups, inventory, and guest information.
- Perform additional duties as assigned.
We offer a flexible schedule, including weekends and holidays, as well as benefits such as free lunch, health club membership, and discounted travel programs for team members and their families. Kingston Resorts is an equal opportunity employer and welcomes applications from diverse candidates.
-
Assistant Guest Services Manager
3 weeks ago
Myrtle Beach, South Carolina, United States Evolution Parking & Guest Services Full timeJob Title: Assistant Guest Services ManagerEvolution Parking & Guest Services is seeking a highly skilled Assistant Guest Services Manager to join our team. As a key member of our operations team, you will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to valet operations.Key...
-
Resort Guest Services Representative
3 weeks ago
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeJob SummaryHoliday Pavilion Resort is seeking a Guest Services Representative to provide exceptional customer service in a fast-paced environment. As a key member of our team, you will be responsible for ensuring a positive guest experience, handling inquiries, and resolving issues in a professional and courteous manner.Key ResponsibilitiesProvide...
-
Resort Guest Services Representative
3 weeks ago
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeJob SummaryBeach Holidays, LLC is seeking a skilled Guest Services Representative to join our team at the Sea Crest Resort. As a Second Shift Hospitality Agent, you will provide exceptional customer service and support to our guests, ensuring a memorable experience during their stay.Key Responsibilities:Provide friendly and efficient service to guests,...
-
Guest Services Representative
4 weeks ago
Myrtle Beach, South Carolina, United States La Quinta Myrtle Beach - 48th Avenue Full timeJob Title: Guest Services AgentLocation: La Quinta Myrtle Beach - 48th Avenue, 4709 North Kings Hwy, Myrtle Beach, SC 29577Job Summary:The Guest Services Agent is a key member of our front desk team, responsible for providing exceptional service to our guests throughout their stay. This role requires a strong focus on customer satisfaction, attention to...
-
Guest Services Representative
4 weeks ago
Myrtle Beach, South Carolina, United States La Quinta Myrtle Beach - 48th Avenue Full timeJob SummaryThe Guest Services Agent is responsible for providing exceptional service to all guests during their stay at La Quinta Myrtle Beach - 48th Avenue. This includes greeting and welcoming guests, answering inquiries, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and efficient...
-
Ramp Captain
4 weeks ago
Myrtle Beach, South Carolina, United States Evolution Parking & Guest Services Full timeJob SummaryThe Ramp Captain is responsible for orchestrating the guest experience at our hotel, working closely with colleagues to ensure exceptional service standards are met or exceeded. Under the direction of the Manager, the Ramp Captain will coordinate and administer tasks, provide troubleshooting and guidance when needed, and make judgment calls when...
-
Coral Beach Resort Guest Services Representative
3 weeks ago
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeGuest Services and Reservations SpecialistCoral Beach Resort is seeking a Guest Services and Reservations Specialist to provide excellent customer service and work in a fast-paced, friendly environment. Responsibilities include:• Providing exceptional customer service to guests• Handling reservations and guest inquiries• Maintaining a clean and...
-
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeBeach Holidays, LLC is seeking a Guest Services Representative to join our team at the Holiday Pavilion Resort. **Job Summary:** We are looking for a friendly and outgoing individual to provide exceptional customer service to our guests. **Responsibilities:** * Provide excellent customer service to guests * Work in a fast-paced, friendly environment *...
-
Customer Service Representative
4 weeks ago
Myrtle Beach, South Carolina, United States Topgolf Entertainment Group Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Topgolf Entertainment Group. As a Bay Host, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesWelcoming guests to the bays and providing information about Topgolf offeringsTaking and...
-
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeJob OverviewHoliday Pavilion Resort is seeking a Guest Services Representative to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Provide excellent customer service to guestsWork in a fast-paced, friendly environmentBe flexible to cover shifts if...
-
Customer Service Representative
4 weeks ago
Myrtle Beach, South Carolina, United States Piedmont Service Group Full timeJob OverviewPiedmont Service Group is a leading provider of HVAC maintenance services, and we are seeking a highly skilled Customer Service Representative to join our team.This role will involve providing exceptional customer service, managing maintenance contracts, and developing solutions to meet customer needs.The ideal candidate will have a strong...
-
Guest Services Supervisor
4 weeks ago
North Myrtle Beach, South Carolina, United States Wyndham Destinations Full timeTransforming Guest ExperiencesAt Wyndham Destinations, we're passionate about creating unforgettable memories for our guests. As a Guest Services Supervisor, you'll play a vital role in delivering exceptional service and ensuring our guests feel valued and cared for. Your leadership skills will shine as you empower your team to provide personalized...
-
Customer Service Representative
4 weeks ago
Myrtle Beach, South Carolina, United States Marriott Vacations Worldwide Full timeRole OverviewAs a Guest Services Agent at Marriott Vacations Worldwide, you will play a vital role in creating unforgettable vacation experiences for our Owners and guests. Your primary responsibility will be to provide exceptional customer service, ensuring that every interaction is warm, welcoming, and memorable.Key ResponsibilitiesCheck Owners/guests into...
-
Customer Service Representative
3 weeks ago
Myrtle Beach, South Carolina, United States Target Full timeKey Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest by authentically greeting and engaging in friendly conversation throughout each transaction. You will also welcome guests into self-checkout and provide assistance as needed, scanning and bagging all guest items efficiently. Additionally, you will make...
-
Customer Service Representative
4 weeks ago
Myrtle Beach, South Carolina, United States Kingston Resorts Full timeEmbassy Suites Myrtle Beach is seeking a skilled Guest Service Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests. Your duties will include maintaining complete knowledge of hotel operations, scheduled daily activities, and room products. You will also be...
-
Customer Service Representative
4 weeks ago
Myrtle Beach, South Carolina, United States Target Full timeKey Responsibilities:Create a welcoming atmosphere by greeting guests with a smile and engaging in friendly conversation throughout each transaction.Provide assistance with self-checkout and ensure guests have a seamless shopping experience.Maintain a clean and organized store environment, adhering to Target's high standards of quality and safety.Collaborate...
-
Customer Service Representative
3 weeks ago
Myrtle Beach, South Carolina, United States Dave & Buster Full timeJob Title: Support TechnicianJob Summary:We are seeking a highly skilled and enthusiastic Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for the repair and maintenance of our games, simulators, and technical equipment. You will also assist our guests and maintain ideal player conditions in the midway...
-
Customer Service Representative
4 weeks ago
Myrtle Beach, South Carolina, United States Capriotti's Suggs Full timeJob DescriptionAt Capriottis Sandwich Shop, we are seeking a highly motivated and customer-focused individual to join our team as a Team Member. As a key member of our team, you will be responsible for providing exceptional quality and service to our guests.Responsibilities:Provide outstanding customer service by greeting guests, taking orders, and serving...
-
Server Representative
4 weeks ago
Myrtle Beach, South Carolina, United States Dave & Buster Full timeJob Overview:As a Server at Dave & Buster's, you will be responsible for delivering an unparalleled Guest experience by providing fast, friendly service and being attentive to Guests' needs. You will be the face of our brand, ensuring that every Guest has a memorable experience.Key Responsibilities:Deliver exceptional Guest service by being attentive,...
-
Myrtle Beach, South Carolina, United States Beach Holidays, LLC Full timeJob OverviewCoral Beach Resort is seeking a Guest Services and Reservations Agent to provide exceptional customer service and support in a fast-paced environment.Responsibilities include:Providing excellent customer service to guestsHandling reservations and guest inquiriesWorking collaboratively with the front desk teamAssisting with guest issues and...