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Medical Office Reception Coordinator
2 months ago
Position Title: Medical Office Reception Coordinator
Job Category: Administrative
Requisition Number: CAREC004642
Overview:
Sign-On Bonus: $500.00 available for qualified candidates with experience in medical front office operations, insurance handling, and authorization processes. A commitment of one year with the company is required to retain the bonus.
ProActive Physical Therapy Specialists is seeking a dedicated and full-time Care Coordinator for our clinic. The work schedule is Monday through Friday, from 8:00 AM to 5:00 PM.
This role requires a motivated and team-oriented individual who excels in a dynamic environment and enjoys direct interaction with patients. Our practice is deeply committed to exceptional patient care, and we are looking for someone who is meticulous, organized, and dependable, with prior front office experience. Bilingual candidates are encouraged to apply.
Benefits Include:
- 401k plan with a 4% employer match
- Comprehensive health, dental, and vision insurance
- Company-funded life insurance
- Generous paid time off with unique maternity benefits
- Additional perks and benefits
We have also established an internal employee foundation to provide financial support to our staff during significant life events, made possible through the generous contributions of our employees.
Key Responsibilities:
- Manage front desk scheduling
- Welcome patients and facilitate check-in and check-out processes
- Handle phone calls and respond to email inquiries
- Collect co-pays and necessary fees prior to patient visits
- Obtain pre-authorizations for patient appointments
- Conduct insurance re-verifications and authorizations
- Perform data entry, generate reports, and maintain filing systems
- Ensure the front desk and reception areas are well-organized
- Engage with patients and physicians via phone and in-person
- Update and manage patient records in an Electronic Medical Records (EMR) system
- Carry out additional tasks as assigned
Qualifications:
Previous experience in a medical or dental front office, administrative roles, or customer service is essential. Familiarity with insurance benefits, pre-authorization, and approval processes is preferred. If you possess the required front office experience, we look forward to your application.