Project Coordinator Assistant
2 days ago
AccuAir Heating & Cooling is a family-owned and operated heating and air conditioning company seeking a goal-oriented individual to assist our technicians, customers, and office staff.
This role will focus on answering phones, scheduling, and performing various administrative tasks. The ideal candidate will have a strong "can do" attitude and excellent customer service skills.
Key Responsibilities:
- Answering phone calls and responding to customer inquiries
- Scheduling and coordinating appointments and inspections
- Managing office administrative tasks and creating department job files
- Providing exceptional customer service and ensuring absolute customer satisfaction
- Working closely with service technicians, installers, field supervisors, and vendors to coordinate communication and scheduling
Requirements:
- Impeccable customer service skills
- Ability to multitask in a fast-paced environment
- Geographical knowledge of the sales area or map reading skills
- 3+ years of office experience
- High school diploma or general education degree (GED)
- Regular and reliable attendance
Preferred Qualifications:
- Some dispatching experience within a service-related industry
- Excellent verbal skills
- Professional phone skills
- Strong interpersonal skills
- Energetic personality
- Well-organized and able to work independently
- Working knowledge of GPS and mapping software
- Bi-lingual preferred (Spanish)
Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.
Important Note: No phone calls or in-office inquiries about this position. All candidates must apply online.
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