Project Coordinator Assistant

2 days ago


Redmond, Oregon, United States AccuAir, Inc. Full time
Job Overview

AccuAir Heating & Cooling is a family-owned and operated heating and air conditioning company seeking a goal-oriented individual to assist our technicians, customers, and office staff.

This role will focus on answering phones, scheduling, and performing various administrative tasks. The ideal candidate will have a strong "can do" attitude and excellent customer service skills.

Key Responsibilities:

  • Answering phone calls and responding to customer inquiries
  • Scheduling and coordinating appointments and inspections
  • Managing office administrative tasks and creating department job files
  • Providing exceptional customer service and ensuring absolute customer satisfaction
  • Working closely with service technicians, installers, field supervisors, and vendors to coordinate communication and scheduling

Requirements:

  • Impeccable customer service skills
  • Ability to multitask in a fast-paced environment
  • Geographical knowledge of the sales area or map reading skills
  • 3+ years of office experience
  • High school diploma or general education degree (GED)
  • Regular and reliable attendance

Preferred Qualifications:

  • Some dispatching experience within a service-related industry
  • Excellent verbal skills
  • Professional phone skills
  • Strong interpersonal skills
  • Energetic personality
  • Well-organized and able to work independently
  • Working knowledge of GPS and mapping software
  • Bi-lingual preferred (Spanish)

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.

Important Note: No phone calls or in-office inquiries about this position. All candidates must apply online.


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