Desktop Support Specialist

2 weeks ago


Torrance, California, United States Company Private Full time
Job Overview

As a Desktop Support Specialist at Company Private, you will be responsible for providing high-quality technical support to our clients. This role requires excellent communication skills, technical diagnostic skills, and a friendly demeanor.

Key Responsibilities:

  • Monitor and triage customer requests
  • Provide technical support via remote and in-person interactions
  • Collaborate with internal teams to resolve complex issues
  • Document and track customer interactions

Requirements:

  • Minimum 1-2 years of experience in a help desk or technical support role
  • A+ Certification preferred but not required
  • Excellent verbal and written communication skills
  • Ability to work well in a team environment

Benefits:

  • Opportunities for bonuses and promotion
  • Health insurance, HSA options, life insurance, and retirement plan with company match
  • Free dress shirts and opportunities for free training and certification


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