IT Support Specialist

3 weeks ago


Torrance, California, United States Elite Sourcing LLC Full time

Job Summary:

Elite Sourcing LLC is seeking a skilled IT Help Desk Technician to join our team. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, as well as experience working in a help desk environment.

Key Responsibilities:

  • Answering phone calls and responding to emails from users with technical problems
  • Providing remote assistance to users using remote desktop software
  • Troubleshooting computer problems and resolving issues
  • Installing and configuring software and hardware
  • Documenting all support requests

Requirements:

  • Bachelor's degree in Computer Science or a related field
  • Experience working in a help desk environment
  • Strong technical skills, including knowledge of Windows, Mac, and Linux operating systems


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