Customer Service Representative

3 weeks ago


Tucson, Arizona, United States VICKIE ROJAS Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Call Center Representative at La Fonda On The Plaza in Tucson, AZ.

The ideal candidate will possess excellent communication skills, be able to multitask, and have a positive and professional demeanor.

Key Responsibilities
  • Handle customer inquiries and complaints in a timely and professional manner
  • Provide accurate and up-to-date information about our products and services
  • Troubleshoot and resolve technical issues in a efficient and effective way
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of our evolving products and services
Requirements
  • Previous experience in customer service, sales, or related fields
  • Ability to build rapport with clients and provide excellent written and verbal communication skills
  • Ability to prioritize and multitask in a fast-paced environment


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