Customer Service Representative
4 days ago
Customer Service Representative Job Description
We are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS #110201. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide timely and effective responses to customer inquiries via email, phone, and in-person
- Build and maintain strong relationships with clients to ensure their satisfaction and loyalty
- Work closely with the sales team to identify and pursue new business opportunities
- Collaborate with the operations team to ensure seamless execution of customer orders
- Participate in daily team meetings to discuss sales strategies and customer feedback
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and customer relationship management software
- High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
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