Vice President of Loss Prevention

4 weeks ago


San Francisco, California, United States Sephora USA, Inc. Full time
Job Title: Vice President, Loss Prevention

Sephora USA, Inc. is seeking a highly experienced and skilled Vice President, Loss Prevention to lead our Loss Prevention teams in minimizing shrink and ensuring the safety of our employees and customers.

Key Responsibilities:
  • Develop and implement innovative loss prevention programs to minimize shrink and protect company assets.
  • Lead a team of 350+ Loss Prevention market-based team members to achieve consistency, compliance, and performance across a large group of market-based individuals.
  • Oversee all security operations, including physical security, surveillance systems, and emergency response protocols.
  • Closely manage and mitigate all P&L financial impacts related to shrink and formulate action plans and strategies to achieve company and global budget targets.
  • Design and execute loss prevention programs to reduce shrinkage, theft, and fraud; partner with cross-functional teams across the company and the stores organization to formulate, implement, and measure all initiatives.
  • Ensure all of Sephora's loss prevention programs not only protect company assets but put the safety of our employees and clients at the heart of everything we do.
  • Ensure compliance with all local, state, and federal regulations related to security and loss prevention.
  • Regularly assess all company policies and procedures potentially impacting loss prevention and make recommendations for ongoing revisions, improvements, and strategy shifts.
  • Partner with cross-functional teams to develop and align relevant Policies and Procedures to Sephora's field organization.
  • Analyze financial performance and KPIs related to security and loss prevention initiatives in order to formulate key insights to inform roadmapping and initiative strategies.
  • Stay abreast of industry trends and emerging threats, recommending and implementing innovative solutions through technology, programs, training, policies, and people.
  • Partner with federal, state, and local law enforcement agencies to develop and support key partnerships aimed at solving and mitigating macro industry trends.
Requirements:
  • 10-15 years of experience in loss prevention, retail operations, store leadership, or relevant field.
  • 3-5 years experience leading a large, market-based employee population.
  • Demonstrated success leading a large market-based employee population and gaining support for company-wide initiatives through influencing, inspiring, and motivating new behaviors.
  • A proven track record of being an inspiring leader known for attracting, developing, and supporting a high performing team.
  • Experience in Loss Prevention, Retail Operations, Store Leadership, or relevant field.
  • Understanding of general retail and Loss Prevention operations, shrink levers, and P&L management.
  • Ability to build effective, collaborative relationships with key stakeholders to drive and execute loss prevention strategies.
  • Excellent negotiation, interpersonal, and communication skills, with a commitment to excellent customer service.
  • Strategic and continuous improvement mindset, with a passion for problem-solving.
  • Ability to work effectively and cultivate strong relationships across all levels of the organization.
Competencies:
  • Help Others Grow
  • Leads & Inspires
  • Drives Results
  • Strategic Vision

This is a remote position requiring the candidate to live in a major metro market with a major airport nearby. 50%-75% travel required.

The annual base salary range for this position is $287,000 - $297,000. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental, and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.



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