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Manager of National Accounts

2 months ago

Nebraska, United States Live Nation Worldwide, Inc. Full time

Position Overview:

About Us:

Live Nation Entertainment stands as the premier global entity in live entertainment, encompassing renowned brands such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. With Ticketmaster leading the charge in event ticketing, we facilitate the sale of over 500 million tickets each year, serving more than 12,000 clients across the globe. Our Concerts division is the largest in the industry, promoting over 40,000 events and more than 100 festivals annually, representing nearly 4,000 artists in over 40 countries. This extensive network enables Live Nation Media & Sponsorship to craft impactful music marketing initiatives that connect over 1,000 brands with the 98 million fans attending our events each year.

Our Concerts Division is where tours are initiated, artists flourish, and fans revel in the excitement of live performances. We cultivate a vibrant and dynamic workplace culture, offering numerous opportunities for growth and enjoyment. From complimentary concert tickets to pet-friendly offices, and progressive benefits such as student loan assistance and support for adoption and fertility, it’s clear why we are recognized as a certified organization and one of People Magazine's '50 Companies that Care'. We are committed to fostering an inclusive environment where everyone can thrive and achieve their professional and personal aspirations. Our passion for live music unites us, making this an ideal time to join our team.

Your Role:

As a key player in our organization, you will be responsible for driving new and incremental sales in the national Special Events sector.

Key Responsibilities:

  • Achieve and surpass monthly, quarterly, and annual financial targets.
  • Collaborate closely with the Vice President of National Sales to secure new sales opportunities.
  • Generate national leads through proactive outreach, including cold calls and market research targeting corporations, DMCs, incentive houses, travel companies, meeting planners, associations, and non-profits.
  • Actively pursue new business prospects through sales calls and in-person presentations.
  • Identify and engage key clients to establish master agreements, discount programs, and preferred status, while managing account activities.
  • Serve as the liaison between national sales clients and venue sales teams to address national account requirements.
  • Confirm availability for new opportunities, negotiate contract terms, and finalize agreements.
  • Respond to initial inquiries promptly, within 24 hours.
  • Maintain comprehensive records for all national clients using our systems.
  • Develop expertise in our various operational systems.
  • Represent the organization at industry-related events and associations.
  • Assist in creating national sales materials and promotional campaigns.
  • Support participation in industry trade shows and events.
  • Ensure timely completion and distribution of all required reports for effective planning.
  • Understand the responsibilities and capabilities of all operational departments to maximize guest satisfaction.
  • Fulfill expectations outlined in strategic sales plans and reports.
  • Adhere to company policies and procedures as detailed in the Code of Conduct and Employee Handbook.

Qualifications:

  • A minimum of 5 years of experience in the Special Events sales sector.
  • Comprehensive knowledge of food and beverage service standards and guest relations.
  • Strong interpersonal communication, organizational skills, financial understanding, and team-building abilities.
  • Proficient in delegating tasks and maintaining positive relationships with staff and clients.
  • Familiarity with local and regional markets, computer systems, and excellent client management.
  • A high school diploma is required; a Bachelor's degree is preferred.

Work Environment:

  • Flexible scheduling, including days, nights, and weekends.
  • Willingness to travel 50-75% of the time.
  • Ability to thrive in a fast-paced environment with significant noise and interruptions.
  • Capability to stand and walk for extended periods.

This position will be evaluated based on professional appearance, punctuality, teamwork, productivity, communication skills, adherence to company policies, and the quality of working relationships.

Benefits:

  • Health: Comprehensive medical, dental, and vision coverage for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs).
  • Personal Time: Paid time off policy including holidays, sick leave, and a day off for your birthday, along with free concert tickets.
  • Financial Security: 401(k) plan with company matching and stock program reimbursement.
  • Family Support: New parent programs, caregiver leave, and infertility assistance.
  • Career Development: Tuition reimbursement, student loan repayment, and internal growth opportunities.
  • Community Engagement: Volunteer time off and a crowdfunding network.